Customer Service & Administration Trainee

Monday to Friday / Hours 9 to 5

Blessington is the Australasian and Pacific Rim Distributor for a number of well- known brands, such as Singer, Husqvarna Viking, PFAFF, Handi Quilter, Accuquilt,  Ricoma and Superior Threads.

We are currently looking to appoint a Customer Service Trainee to our team.

The ideal candidate will possess:

  • Customer service orientation
  • Self-motivation and a commitment to learn
  • The ability to work well both within a team environment and autonomously.
  • Good communication skills (both written and verbal) and interpersonal skills.
  • Experience using Microsoft Office Suite
  • Commitment towards undertaking duties efficiently with attention to detail.
  • Long term vision

Your duties will include:

  • Be the first point of contact for incoming calls from customers.
  • Assist with basic enquiries from customers providing product information.
  • Meet and greet visitors into our showroom and service center
  • Process both online orders and phone orders ensuring accurate data entry into the companies' systems.
  • Assist with face-to-face orders and sales within show our room.
  • Outgoing calls to customers to follow up on orders or confirm tracking details
  • Support Technical Service Centre, liaising with customers when necessary or redirecting technical questions
  • Assist with booking product returns
  • Provide administrative support to the office including filing, data entry and other administrative tasks as required.
  • Upkeep and cleanliness of the showroom.
  • Upkeep and cleanliness of office facilities and own workspace.

Blessington offers an excellent opportunity for growth within a fun and creative industry.  Previous experience in a customer service or administrative role will be beneficial however is not essential. Sewing experience or an interest in the textile and design industry is a bonus!

If interested, please send your resume and cover letter.

 

07/09/2020 $0 Parramatta & Western Suburbs 1 Call Centre & Customer Service
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