Blessington is the Australasian and Pacific Rim Distributor for a number of well- known brands, such as Singer, Husqvarna Viking, PFAFF, Handi Quilter, Accuquilt, Ricoma and Superior Threads.
We are currently looking to appoint a Customer Service Trainee to our team.
The ideal candidate will possess:
Customer service orientation
Self-motivation and a commitment to learn
The ability to work well both within a team environment and autonomously.
Good communication skills (both written and verbal) and interpersonal skills.
Experience using Microsoft Office Suite
Commitment towards undertaking duties efficiently with attention to detail.
Long term vision
Your duties will include:
Be the first point of contact for incoming calls from customers.
Assist with basic enquiries from customers providing product information.
Meet and greet visitors into our showroom and service center
Process both online orders and phone orders ensuring accurate data entry into the companies' systems.
Assist with face-to-face orders and sales within show our room.
Outgoing calls to customers to follow up on orders or confirm tracking details
Support Technical Service Centre, liaising with customers when necessary or redirecting technical questions
Assist with booking product returns
Provide administrative support to the office including filing, data entry and other administrative tasks as required.
Upkeep and cleanliness of the showroom.
Upkeep and cleanliness of office facilities and own workspace.
Blessington offers an excellent opportunity for growth within a fun and creative industry. Previous experience in a customer service or administrative role will be beneficial however is not essential. Sewing experience or an interest in the textile and design industry is a bonus!
If interested, please send your resume and cover letter.
07/09/2020$0Parramatta & Western Suburbs1 Call Centre & Customer Service
Apply for this job
Option 1: Use this option if you want to upload a new cover letter and a Resume file