Facility Clerical Officer

Positive working culture and friendly environment, Continuous professional development opportunities, Growing and progressive company.

Our organisation

With six facilities across the Sydney metropolitan region, our organisation provides care to approximately 700 residents in comfortable, home-like environments. Our facilities are located in Blacktown, Guildford, Manly Vale, Penrith, Seven Hills and Summer Hill with the executive team based in offices near our Blacktown facility. Our organisation has been the forefront of Residential Aged Care, for over 40 years. We have a clear focus on providing quality of life in a community atmosphere, whilst respecting the dignity and needs of everyone. We achieve this by offering quality care through a dedicated team of loyal staff and by forming true partnerships with our residents and their representatives. We aim to be flexible and responsive to our residents changing needs and go out of our way to be as helpful as possible to ensure optimum quality of life. All our aged care facilities have attained full 3-year Accreditation in the last 12 months.

About the Role

The Facility Clerical Officer is the face of the facility and as such should maintain a professional manner and delivering a service to all customers and stakeholders that is reflective of the organisations vision and values.  The Facility Clerical Officer provides Administration and Clerical support to the Facility Manager ensuring that the day to day administration, co-ordination and provision of support services are managed effectively.

Role Responsibilities

  • Manage the reception area and switchboard, acting as point of contact for enquiries from staff, external agencies and members of the public
  • Direct phone calls, issue and receive standard forms, disseminate internal information and greet visitors
  • Engage in day to day replacement of staff, under the direction of the Facility Manager
  • Maintain responsibility for coding invoices, receipting monies and attending to petty cash reconciliation
  • Create and maintain files for current and separated residents and staff

Skills and experience

  • Minimum 5 years' experience in administrative/clerical positions
  • Ability to work independently as well as part of a team
  • Effective time management and organisation skills
  • Self-motivated and committed
  • Highly developed ability to multi-task and follow projects through to completion
  • Proficient in Microsoft Office programs
  • Demonstrated public relations and customer service skills in dealing with members of the public, staff, elderly residents and their families
  • Current police check with no disclosures, or willingness to obtain

Desirable Criteria:

  • Knowledge of Trimicro payroll system
  • Previous experience in an Aged Care environment

07/09/2020 $0 North Shore & Northern Beaches 1 Administration & Office Support
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