Therapy Bookings Coordinator

Work for a Leading Service Provider, Flexible working environment, Salary Packaging options available.

Do you like a challenge We have an exciting opportunity for a dynamic and highly organised Therapy Bookings Coordinator to join our Therapy Services team and efficiently coordinate the wait list and timetabling management (from vacancy identification to timetabling) within geographical region to ensure maximum service delivery of our high quality service.

  • Full time 12 month maximum duration contract
  • Attractive salary including salary packaging options
  • Flexible working environment and on-site parking

Your new company

Autism SA has a strong and rich history of being a recognised leader in providing specialised services to individuals on the autism spectrum, their families and the broader community. We strongly believe in a person-centred approach which puts the individual at the forefront of everything we do. With the opportunities created by the NDIS, which is the biggest social reform for the disability sector, Autism SA is further embracing the opportunity for new, different and innovative ways of providing responsive and adaptable services.

About the role:

As the Therapy Booking Coordinator you will contribute to the successful delivery of Therapy Services by working in consultation with the Operations Manager Therapy Services to efficiently manage the wait list and coordinate valid and serviceable timetables. There are core components to this role; matching timetable vacancies within the wait list with consideration to geographical regions and optimisation of clinic usage, responding to enquiries from internal and external customers in a timely fashion and continuously reviewing timetables to ensure customers are and remain service eligible.

What you'll need to succeed

To be successful in this role you will require the resilience to enjoy the complex problem solving challenges you will face and the ability to negotiate successful outcomes in an engaging and assertive way. You will also be able to demonstrate:

  • Relevant Business Administration qualification (preferably Certificate IV level) with relevant experience; or equivalent level experience attained through previous appointments, services and/or study
  • Extensive experience in a customer service role
  • Knowledge of NDIS
  • Demonstrated organisational and administrative skills, attention to detail, time management and lateral thinking
  • Excellent communication, liaison, and negotiation and problem-solving skills
  • High level interpersonal skills including the ability to work and communicate effectively with a diverse range of both internal and external stakeholders
  • Ability to manage a busy workload, often with competing priorities
  • High level of attention to detail and thorough documentation standards
  • Proficiency with the Microsoft Windows and Microsoft Office environment
  • Experience with scheduling and rostering would be desirable however not essential.

How to Apply

Please attach your cover letter and resume and complete your work history and education information on the application page. You will also need to answer the shortlisting and personality questions for your application to be considered.

Applications Close: 9am, Monday 14 September

This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing great, flexible working conditions.


No recruitment agencies please

07/09/2020 $0 Adelaide 1 Administration & Office Support
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