Communications & Stakeholder Engagement Manager

Project Communications - External Focus, ARTC's Interstate Network, $400M Programme of Work - Port Botany Capacity Enhancement Projects.

About Us
Australian Rail Track Corporation (ARTC) is a Government Business Entity responsible for managing the operations and maintenance of 8,500km of rail network across five states.
As Australian Rail Track Corporation (ARTC) we’re proud to be a vital part of the transport supply chain and the economic development of Australia.  We are champions of providing rail as a cost efficient, reliable, safe and responsible mode of transport. 
We’ve invested billions of dollars to build, extend and upgrade our network to get freight off the road and onto rail.  That’s good for business, motorists, the environment and communities.
We are committed to the health and safety of our people, the environment and the communities in which we operate.  In all our efforts, we aim to be inclusive and build pride and loyalty in our workforce.
About the Projects
The Port Botany Rail Line Duplication (including Cabramatta Loop) is a $400 million Australian Government funded capacity enhancement project which will be delivered by ARTC’s Interstate Network Division, Major Projects.
The “Projects” include the Botany Rail Duplication, duplication of the existing rail located between Mascot and Botany, and the Cabramatta Loop Project, new rail passing loop between Cabramatta and Warwick Farm.  Both projects have long been identified as key infrastructure Projects which will increase the capacity of freight transported by rail to and from Port Botany.
The Projects are considered Critical State Significant Infrastructure and earlier this year, were included on Infrastructure Australia’s Infrastructure Priority List, which pinpoints national projects that are deemed essential for economic, social or environmental reasons.
The Projects involve the design and construction of track, under bridges, signal upgrades and civil works within and outside the existing rail corridor.
Key Responsibilities

Based out of our project delivery office in Sydney, you will join ARTC’s Interstate Network Division,  where everything we do is inspired by a level of passion to make a meaningful impact – for our customers, major projects and our stakeholders.
Utilising your vast experience across communications, you will:

  • Oversee the development of Communications and Stakeholder Management Plans for the delivery phase for the projects.
  • Oversee the design and construct contractors Communications and Stakeholder Management for each project, in particular monitoring compliance with all approvals and stakeholder requirements
  • Implement proactive communications and engagement strategies to build support for the project among key stakeholders at a State and Local level including Government departments, industry associations, Media, residents, and community groups.
  • Collaborate with the Project Director and Environment team to develop and implement strategies and consistent approaches to key issues and areas of State and Local interest across the project.
  • Collaborate with the Project Delivery Teams to establish appropriate risk identification, reporting and monitoring systems to provide the Project with useful insights into stakeholder sentiment and early identification of potential issues.
  • Coach and support members of the broader team in stakeholder management and best practice stakeholder engagement, to build greater understanding of the value of stakeholder support in successful project delivery.
  • Oversee and support the overall project, by ensuring community and stakeholder matters are compliant, collaborative and addressed in advance of planned works, in accordance with post-approval documentation. This includes coordination and critique of contractor development documentation and procedures for the Projects.
  • Manage media engagement with the wider Project Delivery Team and contractors, in collaboration with the ARTC Media Team and General Manager, Corporate Affairs.
  • Contribute to internal reports and internal ARTC Stakeholder communications as required.

The talent you’ll bring
To be successful in this role, you will possess skills and experience in the following:

  • Tertiary qualifications in a relevant communications or environmental discipline
  • Demonstrated experience, managing communications and stakeholder engagement practices, on large-linear infrastructure projects, ideally in the construction phase
  • Client side experience as a Manager, overseeing contractors compliance with Communication & Stakeholder Management requirements
  • A history of providing effective leadership and team management, involving complex planning approvals, whilst ensuring high-quality outcomes
  • Strong history of writing and delivering high quality communications material.
  • High level interpersonal and communication skills with proven ability to think strategically, build strategic stakeholder relationships both internally and externally and successfully influence outcomes.
  • Prowess in creative thinking, strong problem-solving skills and the capacity to respond to and manage changing priorities
  • Outstanding time management skills, with an ability to prioritise and plan in a busy environment with competing deadlines
  • A natural ability to work under pressure and deliver to tight time frames
  • Class C unrestricted Driver’s License.

  Desirable Selection Criteria

  • Previous experience working on large scale infrastructure programs; ideally within the rail sector.
  • Experience working to deliver effective environmental communications
  • Proficient in Consultation Manager database
  • Moderate understanding of website functions, in particular, Word Press
  • Familiarity with Adobe software such as InDesign and Photoshop
  • Industry Qualifications such as IAP2 (International Association of Public Participation)

ARTC recognises that a talented and diverse workforce is fundamental to building a commercially strong and customer focused organisation so candidates with experience and perspectives that can contribute to our diverse workforce are encouraged to apply.
At ARTC, we attract, employ and develop people who share our values and are driven to help us deliver our business objectives. We strive towards providing a long-term future for the business and the individuals within it. Visit to view a range of benefits we offer to our employees.
The Process
As part of the recruitment process, you will be required to consent to a National Criminal History Check.  Appointment to the position is subject to ARTC's medical fitness standards relative to the position. ARTC is a drug and alcohol-free working environment.
Applications will close by midnight on 17th September.
Please note, due to the time sensitivity of this vacancy, applicants may be contacted and shortlisted for interview prior to the closing deadline.

07/09/2020 $0 CBD, Inner West & Eastern Suburbs 1 Marketing & Communications
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