Bookkeeper/Administration & Customer Service Support

KEY RESPONSIBILITY

As a Bookkeeper/Admin and Customer Service Support, you will be an integral part of the organisation. Your role is vital for the smooth-running of the organisation. 

KEY DUTIES & TASKS 

BOOKKEEPING

Manage: 

  •  obligations to customers and third-party vendors
  •  accounts receivables
  • banking activities
  • multiple customers for one job  

Identify and address discrepancies

Email of debtors statements to clients

Liaise with the company Accountant when required 

Take EFTPOS, cheque and cash payments and reconcile on a daily basis

 

GENERAL ADMINISTRATION AND CUSTOMER SERVICE

Provide customer service and assist customers with enquiries in an efficient, positive and professional manner 

Acknowledge and resolve customer complaints  

Provide assistance to other team members to ensure a prompt response to all customer enquiries 

Screen and transfer calls to the appropriate person and take detailed messages where required 

Provide effective and efficient administration support as required 

Manage file and folder structures in a windows environment

Book appointments for sales staff  

Archive of yearly documents 

Scan of documents for multiple customers on a single job 

 

SKILLS EXPERIENCE AND QUALIFICATIONS

Ideal Skills

Have:

  • an advanced skill in MYOB Accounting Software (including using in-tray, bank feeds, orders, invoicing, jobs, jobs lists, undeposited funds and bank deposits) 
  • an attention to detail and a high level of accuracy (essential)
  • thorough knowledge of basic accounting procedures and principles
  • an excellent knowledge of bookkeeping procedures and debt collection regulations  
  • a positive can-do attitude
  • a good working knowledge of Excel (using financial formulas and creating spreadsheets when required)
  • a good organisational and time management abilities 
  • a strong level of honesty, resilience, commitment and responsibility
  • a strong verbal and written communication skills
  • an advanced knowledge of Word
  • a good understanding of Adobe
  • advanced skills in Outlook including management of multiple emails and multiple calendars 

Ability:

  • to solve problems and work collaboratively
  • to work independently, take direction and enjoy being part of a team
  • to work unsupervised  

 

Minimum Experience & Qualifications

Demonstrated experience in a similar position  

 

07/09/2020 $0 Perth 1 Administration & Office Support
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