Service Manager - Mechanical

$90,644 (G07) plus 17% superannuation, Permanent, Full-time, Perth (Bentley) campus, Extensive learning and development opportunities.

Properties, Facilities and Development

Our dynamic Properties, Facilities and Development (PF&D) department is responsible for the planning and management that provides a vibrant and beneficial environment for study, work and leisure. We look after the programs and facilities that Curtin has in place and ones that are planned for the future.

We have an exciting opportunity for an outstanding technical leader to join our mechanical maintenance team, and play a key role cementing Curtin’s profile as a “Green Star Community”.

In this role you will:

  • Manage, plan and schedule the timely delivery of mechanical maintenance services.
  • Lead a team of technical staff members, conducting work planning and performance review discussions.
  • Coordinate the preventative and reactive maintenance program to meet key performance indicators.
  • Manage and provide technical guidance and support to contractors and staff.
  • Measure customer satisfaction and implement corrective actions.
  • Liaise with other Service Managers to ensure activities are integrated.
  • Manage the equipment inventory and data in the Computerised Maintenance Management System (CMMS).
  • Manage contracts – select contractors, ensure compliance with statutory requirements and legislation, evaluate performance, manage budgets, approve progress, and approve payments.
  • Manage the preparation and review of management reports.

Why choose Curtin   

  • Easily accessible location with great parking, bus station and end of trip facilities!
  • A vibrant campus with gym, child care, wellness programs, medical and counselling services!
  • We are ranked in the top 1% of universities worldwide (ARWU 2020 and QS World University Rankings 2019), and 9th in Australia (ARWU 2020).
  • Work has commenced on the extension to Curtin’s facilities; Exchange is dedicated to being an industry-connected innovation precinct.

For further information on Curtin and all of our employee benefits visit

We are looking for someone with:

  • Extensive experience, management and specialist technical expertise in mechanical, refrigeration, HVAC and BMS services in a maintenance and operations environment.
  • Completion of Tertiary/Advanced/Post Trade Certificate or equivalent with extensive relevant experience.
  • Possession of a restricted electrical license.
  • Considerable experience in leading and supervising technical staff and contractors, ensuring a strong customer focus with significant emphasis on efficiency, value for money, and high performance, together with a proven ability to deal with and solve problems, and provide appropriate and timely guidance and training.
  • Ability to apply project and contract management knowledge, experience and skills to manage all aspects of relevant contracts, together with ability to formulate management reports and documents that clearly and effectively address complex issues and enable management to consider prudent financial decisions.
  • Demonstrated experience in the planning, commissioning & handover, delivery, monitoring and reporting of corrective, breakdown and emergency maintenance of building fabric equipment, together with the ability to develop annual budgets and manage relevant financial information.
  • Well-developed written and excellent verbal communication, interpersonal and relationship management skills.
  • Strong experience in applying computing skills including the Microsoft Suite and Computerised Maintenance Management Systems.
  • Well-developed knowledge of Occupational Safety and Health activities and practical experience in applying safe work procedures and ensuring that staff are provided with adequate training.
  • Demonstrated resilience, with ability to cope with pressure and adapt to changing priorities.
  • Australian Refrigeration Council accreditation (desirable).  

Next steps

Please apply on-line with a cover letter and resume to enable us to assess your suitability for the role.

To view a copy of the role’s Position Description, please copy and paste the following link into your browser

Applications close:
 10:00 PM, Wednesday 9 September 2020

Inclusion and Diversity at Curtin

We are committed to ensuring that Curtin has an inclusive environment, free from harassment, in which all students, staff and the community feel respected, valued and welcome.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, women, and people from culturally and linguistically diverse backgrounds, and are committed to making reasonable adjustments to enable people with disability to participate fully in our recruitment, selection and appointment processes.

We have received recognition in this area:

  • Voted one of Australia’s Inclusive Employers for 2019-2020 (Diversity Council of Australia).
  • Have become one of the first Universities to receive accreditation for an Elevated Reconciliation Action Plan.
  • Achieved Athena Swan Bronze Accreditation (2018-2020).
  • Voted 16th best workplace for new dads in Australia (HBF - Direct Advice for Dads, 2019).


Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.

31/08/2020 $0 Perth 1 Trades & Services
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