UX/UI Designer

  • Become a part of a team that is devoted to making the world a healthier place

  • A great opportunity to work across new digital products within the Black Dog Institute

  • Full-time 6 month contract with an opportunity to extend

About the Institute:
The Black Dog Institute is a Medical Research Institute and a global leader in translational mental health research. We harness the latest technology and other tools to quickly turn our world-class research findings into clinical services, education and e-health products that improve the lives of people with mental illness and the wider community.

We pride ourselves on translating our own world leading Workplace Mental Health research into an award-winning culture that encompasses a holistic view of wellbeing. We aim to create a positive, mentally healthy workplace that recognises the importance of meaningful work, balanced lifestyles, psychological well-being and continual learning whilst being guided by our core values - Collaboration, Compassion, Excellence, Innovation and Respect. We offer:

  • Competitive salaries
  • Salary packaging
  • Commitment to Learning and Development
  • Flexible working hours and work-life balance
  • Generous parental leave policy
  • Pet friendly office
  • Social and team events

About the Role:

A key priority for Black Dog Institute is to increase capabilities in human-centred design, user research and user experience (UX) design in order to achieve effective knowledge translation. The purpose of this position is to address this priority while we expand our team and skills across a portfolio of projects within the institute.

We are looking for a UX/UI Designer to work across new digital products within our Discovery & Innovation team. As a ‘hands on’ UX/UI Designer, you will be part of a team that delivers an intuitive, usable, and exceptional user experience to those seeking to improve their mental health.

The UX/UI Designer will be responsible for conducting user-centred research, user interface design and prototyping with a focus on mobile apps and web technology, and engaging a wide range of youth, community and healthcare stakeholders.

What you’ll love about design at The Black Dog Institute:

  • You will be working within a team that is proud to contribute to an organisation that strives to improve the mental health of others. We are passionate, motivated individuals who are excited by projects that give us all the opportunity to help others.
  • Our growing reputation for research excellence and our collaborative model propels us as leaders in the mental health space
  • You will learn to think beyond mockups and prototypes—an opportunity to apply novel approaches and design thinking to the entire product development cycle
  • How to push your creativity and passion to the limit. How to solve problems that have never been solved before
  • We are a values-based organisation that contributes to meaningful work and focuses on growth and development

Key Duties:
  • Collaborate with the Marketing & Communications, Learning & Development and IT teams for the development of digital programs, products and resources.
  • Work closely with the UX Manager to ensure alignment in product and engagement strategies and clear success metrics.
  • Exceptional interpersonal and communication skills, able to advocate effectively and professionally for UX needs and issues in a dynamic team drawn from a range of research, healthcare and technical backgrounds.
  • Develop documentation that represent our user demographic e.g. user journeys, personas, that can support the broader research team and business.
  • Translate engagement/research findings into innovative design ideas, sketches and recommendations, and work with developers to devise and implement an effective workflow for implementation and testing.
  • Provide design deliverables e.g. sketches, wireframes, flowcharts and prototypes on specific projects.
  • Create components and governance for our Black Dog Design Library that can support the broader UX team and organisation.
  • As a passionate design advocate, exhibit a commitment to best practice and sharing ideas and inspiration within the team.
  • Evaluate and look for new opportunities to continually improve existing interfaces, products and services to ensure ongoing customer experience enhancements.
  • Prepare regular project status updates, promotional and other materials as required by the UX Manager.

About You:
The successful candidate will have the following:

  • Minimum 4+ years in a UX/UI design role in addition to relevant tertiary qualifications
  • Portfolio showcasing experience in product design where you have previously planned, lead and shipped UX/UI design for digital products
  • Experience building component libraries for usability, familiarity, scale, and re-use
  • Highly proficient in visual design tools including Figma or similar
  • Experience creating interactive prototypes and using prototyping tools like Framer, Invision or similar
  • Proven ability to establish, develop and sustain highly productive relationships with a range of stakeholders spanning professional and public spheres.
  • Highly proficient in planning and conducting a range of user-focused research including (e.g. user interviews, surveys, group workshops, usability testing, and/or A/B testing)
  • Able to communicate key insights and learning to senior staff and team members using a range of audience-appropriate techniques, including but not limited to presentations and showcases including wireframes, mock-ups & prototypes
  • Ability to work both substantially independently and as part of a multidisciplinary team
  • A problem solver who loves big challenges, tackles them using a collaborative workflow, with the user front of mind
  • Demonstrated ability to provide high quality service maintaining patient privacy and information security.
  • Desirable

  • Experience with the development and evaluation of motivational strategies in youth and/or for mobile (e.g. gamification, rewards, behavioural insights).
  • Familiarity with research governance and confidentiality in relation to health research.
  • Familiarity with mental health issues and research.
  • Visual design and an ability to bring a brand to life through the online experience.
  • For a full list of duties and selection criteria, please download the position description. Please apply using the online portal (link below) with your resume and cover letter addressing selection criteria outlined in the position description. Candidates who apply via email will not be considered.
    Applications close: 9 September 2020
    if you have any questions or queries.
    The Black Dog Institute is an EEO Employer.
    Aboriginal and Torres Strait Islander people and encouraged to apply.

31/08/2020 $0 CBD, Inner West & Eastern Suburbs 1 Design & Architecture
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