Customer Service Trainee

We are looking for Customer Service Trainees to join us in our Customer Service Hub. 

These traineeship roles involve working full time whilst completing a nationally accredited Certificate III in Business. 

Key duties of this role include:

  • Answering and directing inbound phone calls
  • Making outbound phone calls
  • Data entry and updating records
  • Scheduling appointments
  • Monitoring and tracking reports
  • Providing Post Placement Support to candidates and employers

What are we looking for

  • Great customer service skills
  • Willingness to learn
  • Smart presentation and interpersonal skills
  • A great telephone manner
  • Strong communication skills, written and verbal
  • A team player who works well with others
  • Ability to multi-task and work well in a fast paced environment
  • A minimum typing speed of 45 words per minute


  • Full on the job training
  • Gain a nationally recognised qualification (Certificate III in Business)
  • Stable full time employment, Monday to Friday No weekends
  • Ongoing support to complete your certificate


Please note this is a 12 month Traineeship role and the National Training Wage Applies.

31/08/2020 $0 Adelaide 1 Call Centre & Customer Service
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