Enrolments Officer

About Us

At Journey Early Learning we are committed to inspiring a lifelong love of learning. Every Journey Early Learning Centre and Team Member is unique, and we respect individuality based on the needs of our families, staff and the local community. Our centres provide a safe environment where children from 6 weeks to 6 years of age make a positive start on their learning Journey.

To learn more about us, please visit our website www.journey.edu.au.

The Role

Journey Early Learning is seeking a dynamic, reliable and capable Enrolments Team Officer to assist the Journey Enrolments team in continuing to build occupancy across all of our services.

As we grow, this role is important in making sure we maximise our occupancy in all of the states we operate, providing the best customer service for families and presenting Journey as a leader in the sector.

Your primary responsibilities will be:

  • Adhere to the enrolment process with the team
  • Utilising multiple software applications
  • Participate in building occupancy across the group
  • Assist with inbound and outbound calls with prospective families
  • Working with our marketing and enrolments team

Information you should know before applying

  • The role is full time however these is a level of flexibility for the right applicant
  • Based in North Ryde NSW or Wooloowin QLD with car parking available at both sites
  • You will be exposed to a growing business with services across several states
  • We live and practice our company values daily
  • Success in this role is genuinely focused on improving the experience of all families looking to join a Journey service
  • There is a requirement to be able to effectively use a number of cloud based software programs (experience with Childcare CRM would be an advantage)
  • Strong administration and customer service skills required.
  • You will be supported to succeed in your role


If you enjoy being part of the early childhood sector but want a change from working in a service, like autonomy in your role, are strong at building occupancy, are a team player and enjoy working in a fast paced environment then please apply.

Alternatively if you have experience in a customer service role and could see those skills transfer to the early childhood sector then also considering applying.

Interviews will commence immediately.

31/08/2020 $0 Ryde & Macquarie Park 1 Administration & Office Support
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