Qld State Service Manager

Leadership role in a growing business, Close to Gold Coast and Brisbane, Dynamic, fast paced environment - everyday is different!.

Looking for a challenge  This may be the job for you

  • Based in Loganholme, 40mins from the Gold Coast and Brisbane
  • Work in a thriving business and develop your career
  • Manage service technicians and contractors
  • Electrical and Equipment service and repair
  • Attractive salary and benefits

The Company

A leading national construction and maintenance business in the electrical and equipment sector experiencing significant growth and success across the country.  Focussed on building long term relationships with local, regional and national clients, this company inspires a high-performance culture focused on delivering great service and construction outcomes in a positive, friendly and supportive work environment.

The Role

Reporting to one of the owners, the State Service Manager will lead the Queensland operations managing service and planned maintenance across all clients.  In addition, you will be responsible for the scheduling and admin team, our technicians and regional sub-contractors.  Building and maintaining positive, collaborative stakeholder relationships is key, as is identifying new growth opportunities:

  • Monitor and oversee critical events  
  • Support resolution of technical issues
  • Manage and provide support to the scheduling and admin team
  • Proactively manage relationships with clients
  • Identify new sales opportunities
  • Leading, developing and mentoring service technicians
  • Monitoring and managing sub-contractors
  • Achieving budgets

Note that some travel within Queensland and some after-hours / weekend support will be required in this role.

About you

To be successful in this role, you will have had a career in the service maintenance industry and can demonstrate the ability to lead and inspire technicians and exceed customer expectations:

  • At least 5 years experience in a similar role
  • Ability to lead and supervise technical staff
  • Demonstrated commitment and ability to create and maintain a culture of safety, assurance and quality across all aspects of service delivery
  • Excellent stakeholder communication skills both written and verbal
  • Commercial acumen, ability to develop, monitor and manage budgets
  • Electrical trade background and current Qld Electrical Workers Licence
  • Data Cabling Design & Installation Experience
  • Experience with Hydraulics is advantageous but not essential

31/08/2020 $0 Brisbane 1 Trades & Services
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