Service Advisor

Service Advisor Experience Required., Great Team Environment, Excellent Commission Structure..

The Company

MMG Auto is the face of our multi-franchise parent brand Moorooka Motor Group which proudly houses the Moorooka Nissan, Hyundai, Suzuki and Isuzu Ute Dealerships and Service Departments on Ipswich Road. With over 30 years in the automotive retail industry, this family owned and operated business with nearly 100 employees has a long history and is renowned for making the sales and service experience All about you.

The Role

We are currently seeking a motivated and passionate Team member to join our service department.

  • Provide exceptional customer service both face to face and over the phone.
  • Ability to effectively explain and recall information in relation to services carried out
  • Build and maintain a sound knowledge of products and services
  • Knowledge of warranty and recall processes.
  • Work as part of a team to achieve departmental and manufacturer KPIs on a monthly basis
  • Manage and maintain customer details, work orders and follow up functions
  • Provide a positive experience for every service customer
  • Work with management to meet any customer expectations
  • Retain service customers with 100% customer service satisfaction

About You

  • Experience working within an automotive dealership service environment
  • Automotive Service Advisor experience.
  • Sound understanding of automotive mechanics / process
  • Excellent communication skills both verbal and written
  • Work well is a team environment
  • Consultative and inclusive approach to problem solving and solutions
  • Superior customer service standards
  • Self-motivated, organised and dedicated
  • Hold a unrestricted and current manual Queensland D/L
  • Keen eye for detail and willingness to learn & develop your skills

The Opportunity

  • The opportunity to work for one of Brisbanes genuine family owned automotive dealers selling and servicing 4 of Australias biggest brands
  • Ongoing training and development to support your personal growth
  • Probationary period of 3 months, after which uniforms will be supplied
  • Superannuation, Annual Leave, Sick Leave & Long Service as per relevant award rate.
  • Excellent Commissions

 

If you think you meet the above criteria and could be a valuable addition to the MMG Family we would like to hear from you.

31/08/2020 $0 Brisbane 1 Trades & Services
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