Service Advisor Experience Required., Great Team Environment, Excellent Commission Structure..
MMG Auto is the face of our multi-franchise parent brand Moorooka Motor Group which proudly houses the Moorooka Nissan, Hyundai, Suzuki and Isuzu Ute Dealerships and Service Departments on Ipswich Road. With over 30 years in the automotive retail industry, this family owned and operated business with nearly 100 employees has a long history and is renowned for making the sales and service experience All about you.
We are currently seeking a motivated and passionate Team member to join our service department.
Provide exceptional customer service both face to face and over the phone.
Ability to effectively explain and recall information in relation to services carried out
Build and maintain a sound knowledge of products and services
Knowledge of warranty and recall processes.
Work as part of a team to achieve departmental and manufacturer KPIs on a monthly basis
Manage and maintain customer details, work orders and follow up functions
Provide a positive experience for every service customer
Work with management to meet any customer expectations
Retain service customers with 100% customer service satisfaction
Experience working within an automotive dealership service environment
Automotive Service Advisor experience.
Sound understanding of automotive mechanics / process
Excellent communication skills both verbal and written
Work well is a team environment
Consultative and inclusive approach to problem solving and solutions
Superior customer service standards
Self-motivated, organised and dedicated
Hold a unrestricted and current manual Queensland D/L
Keen eye for detail and willingness to learn & develop your skills
The opportunity to work for one of Brisbanes genuine family owned automotive dealers selling and servicing 4 of Australias biggest brands
Ongoing training and development to support your personal growth
Probationary period of 3 months, after which uniforms will be supplied
Superannuation, Annual Leave, Sick Leave & Long Service as per relevant award rate.
If you think you meet the above criteria and could be a valuable addition to the MMG Family we would like to hear from you.
31/08/2020$0Brisbane1 Trades & Services
Apply for this job
Option 1: Use this option if you want to upload a new cover letter and a Resume file