We are looking to add an energetic, creative, reliable and experienced Customer Service / Internal Sales person to our team.
Located in Nundah and servicing an Australian-wide customer base, Plastics Australia has been operating for 60+ years. We are Queenslands leading designer and manufacturer of PVC and Polypropylene stationery and packaging items.
Whilst we offer a range of standard products, the core business is custom design and manufacture of functional and innovative products to meet our clients specific and varied requirements. Products include ring binders, folders, compendiums, notebook covers, sheet protectors, media packs, poly satchels and boxes.
As an Internal Sales person, you will be involved in the following areas of the business:
Manage and grow the company client data-base, with the key focus being retention of existing business, managing organic growth, and developing new business opportunities.
Liaising directly with customers and providing advice and assistance with their inquiries, ie. Pricing, stock availability, order status, delivery date etc.
Interpreting clients needs.
Designing new products to meet the customers requirements, in line with our manufacturing abilities.
Promoting the companys 600+ product range.
Providing up to date and accurate follow ups to quotes and leads.
Providing outstanding customer service.
Providing assistance to the other sales reps where needed.
The successful applicant will have
Experience in customer service
An excellent telephone manner
Attention to detail is a key requirement
Competent using Microsoft Office programs
Strong communication skills
Possess a strong work ethic
Be self-motivated, and organised
Interest in creating/designing functional product solutions
Be able to work well in a team or independently
Proven communicator with strong negotiation skills
Display a willingness to learn
Additional skills & Training
Previous experience in the printing industry, understanding of the various print processes would be an advantage
Full training in our proprietary software systems for Customer Relationship Management will be provided.
This is a fantastic opportunity for a self-motivated, customer service focused individual to work for a well-known industry leader in the stationery manufacturing industry. The successful candidate will have the opportunity to manage their own client base, thus gaining valuable Account Management skills, in a friendly team orientated work environment.
For more information, or to lodge your interest in joining our dynamic and innovative team, send your resume today
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