Retail Sales and eCommerce

An amazing opportunity exists for the right person to lead our Gold Coast based retail and online business into the future. For the right person with knowledge and a passion for our genre of sports this could be your dream job. 

Working with established, cutting edge brands which are at the forefront of our industry you will develop knowledge to become the central contact for the latest updates and advice. This role is an all encompassing role to manage all aspects of our retail and online business supported by a leadership group. 

7-Nation Australia is the importer and distributor of Slingshot Sports and Ride Engine.

Our business supports a strong dealer network by supplying our product and building a brand in Australia to drive consumer loyalty.

Our unique brand values also flow through into our business operations where we largely carve our own path by executing unique marketing strategies and are always looking for new ways to build hype around what we do.

You will be responsible for:

  • Assist customer service for foot traffic retail sales, online customers and marketplace partners.
  • Assist with managing stock control and movement of orders throughout Australia.
  • Maintain, update, and publish digital content including products, imagery, and content pages across the eCommerce website. Coordinating all website updates based on SEO requirements. 
  • Achieving sales KPIs through our omnichannel system. 
  • Assist with the development and continuous improvement of the online SEO strategy to drive organic website traffic. 
  • Regularly review eCommerce content including product descriptions, stock levels and functionality proactively reporting your findings and solution suggestions.  
  • Assisting with the creating and documenting of new processes and workflows. 
  • Review and proof all online written content(descriptions, pages, blogs). Occasional copywriting for product descriptions/blogs/EDMs etc. 
  • Monitor sites for operational issues and troubleshoot. 
  • Identifying opportunities to improve sales via the content and online customer experience. 
  • Site testing in staging environments. 

The successful candidate will:

  • Preferably have a strong history in kiteboarding and wakeboarding and knowledge of the brands involved in these sports.
  • Minimum of 1yrs retail sales experience.
  • Minimum of 1yrs experience within a similar eCommerce/digital role
  • Prior experience using B2B eCommerce platforms (Shopify, Magento or similar) for a minimum of 1yr is essential. 
  • Understanding of content management technologies, platform integrations and behaviour, workflowsystems and apps. 
  • Technology fluent. 
  • Focused on operational excellence andbest practice principles. 
  • Exceptional communication skills - verbal and written. 
  • Intermediate to advanced Excel & Word experience. 
  • An analytical mindset with outstanding attention to detail. 
  • Creative flair with a data-driven approach and ability to assist in trading the site 
  • Already be spending most of your spare time on the water actively participating in our sports.

If you believe you can be an asset in this role, wed love to hear your story. 

Please note: we will not consider applications without hearing your story on the cover letter. 

Salary Expectations $45k - $65k

Contract Period: 2-3 years

31/08/2020 $0 Gold Coast 1 Marketing & Communications
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