Customer Service and E-Commerce Co-Ordinator

About the Company

Pure Trio Mattresses are designed and made by Latex Mattress Australia, an Australian owned latex mattress manufacturer and retailer, since 1955.  The Pure Trio brand is distinctive from Latex Mattress Australia providing Australia's first fully 'customisable' pure latex mattress in a box.  Pure Trio is aligned with Latex Mattress Australia in our ethos of being passionate about healthy sleep whilst using the finest pure and natural latex in our mattresses.

Why Join Us

- Generous remuneration package of up to $55k base salary + monthly uncapped commission + Super

- Frequent cash prizes and all inclusive weekend getaways to be won for top sales performers

- Be part of a successful family business with great company culture and friendly team environment that encourages growth and development

- A company culture that supports work/life balance

- Comprehensive training, support and generous staff discounts

About the Opportunity

We have an exciting full-time opportunity for a highly motivated Customer Service and E-Commerce Co-ordinator to join our dynamic team at our Springwood branch.

> Interacting with customers by phone, email, social mediate and live chat in a friendly, supportive and efficient way to assist to close sales / sell products

> Processing Orders

> Managing Customer returns

> Reviewing and updating website content

> Competitor Analysis

> Various Reporting

> CRM Management

Essential Requirements

> Experience in sales

> Excellent communication skills

> Excellent phone manner

> Advanced computer skills and experience with data entry

> Attention to detail

> Ability to follow through with tasks

> Be able to work as part of a team

> Results driven

E-commerce experience and/or Post Graduates welcomed!

A strong customer service background is a must for this position however we will consider applicants with the right 'can/do positive' attitude.

Apply, including a cover letter, outlining why you feel this position would suit your skill base and how you will add value to our Team.



24/08/2020 $0 Brisbane 1 Call Centre & Customer Service
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