Membership Services Coordinator - Australia

  • Global health membership and insurance provider
  • AU focus, located Western Brisbane suburbs
  • Great company and team culture
  • Permanent job security
  • Attractive salary and benefits, inc. 25 days holidays

Our Context

Headquartered in the UK, this global health insurance provider has a significant presence in the ANZAC region and further afield in Asia Pacific. As Membership Services Coordinator - Australia, you will play a pivotal role in providing a reliable, responsive and highly personalised service to attract and retain valuable members.

 

Your contribution

This is the dream job for an experienced membership professional, with solid credentials, wanting to make a difference in a positive work environment. This is not a call centre environment with a cast of thousands but a small intimate team, holding specialist knowledge in providing efficient membership and insurance information to members.

Key attributes

  • A warm, welcoming and helpful telephone manner and engaging writing style to provide a friendly and professional service to new and existing members
  • Efficiency in processing membership applications, renewals and changes, making sure that all updates are correctly filed and applied
  • Ability to acquire and share knowledge on membership benefits and services, membership fees, categories and concessions
  • A team player that is reliable, responsive and hardworking in making sure the team excels in offering the best service possible

A ready smile, unflappable demeanour and positive attitude will go a long way in this work environment. Your proven experience in membership/customer services will be viewed favourably, and if you have health, insurance or financial services membership experience, all the better.

24/08/2020 $0 Brisbane 1 Call Centre & Customer Service
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