Customer Success Manager | Tech Startup | We love video!

Award winning video tech startup, Global portfolio of customers. VideoMyJob is being used in 50+ countries, WATCH the video within this ad to meet Bodin Pollard, Head of CS at VideoMyJob.

Please watch the video above to meet Bodin Pollard, Head of Customer Success at VideoMyJob. The video was created using VideoMyJob's technology - film, edit  (all overlays) & share in less than 20 minutes!

Theres a massive global growth opportunity for smart people and companies to solve the video adoption problem. VideoMyJob is heavily invested in empowering our Customer Success team to be leaders in this field, and were excited to open our doors to our next Customer Success Manager.

VideoMyJob is an award-winning tech startup that has taken the complex task of creating branded videos and made it easy. Our vision is to inspire people to connect, and we believe video does this better than text.

As a Customer Success Manager at VideoMyJob, youll be responsible for the retention and growth of a portfolio of local and international accounts like McDonalds, Australia Post, Indeed, Oracle, GSK, Hays Recruitment, and many more:

  • Youll actively coach them on best practice video production.

  • Deep-dive with them into the performance of their video strategy

  • Be the voice of your customers back into VideoMyJob to help shape our long term success.

The ideal person for this role:

  • Is an active practitioner of Customer Success best practices

  • Knows that the science of Customer Success is so much more than reactive support

  • Recognises a great video when they see one and can explain how it creates value

  • Is completely comfortable working in SaaS platform environments

  • Can demonstrate how theyve innovated with technology to make life easier

  • Has strong analytical skills, with the ability to transform data into actionable insights

  • Is a natural coach whos instinctively motivated to share knowledge and collaborate.

This is a well-supported role, where you'll:

  • Get all the equipment and training you need to help you and your customers make great videos.

  • You'll join a CS environment that is always innovating and passionate about improving the CS service offering to build velocity within the customer base.  

  • Be part of a collaborative team of experts whove built an award-winning technology platform that our customers absolutely love.

Really appreciate you taking the time to watch the video above if you'd like to know more, feel free to contact me.

24/08/2020 $0 CBD & Inner Suburbs 1 Sales
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