Operator - Data Entry & Digitisation

Operator Data Entry & Digitisation

  • Do you have experience in maintaining output while working in an environment of constant variation in demand and priorities
  • Are you skilled in providing support services in accordance with expected standards

This is a targeted recruitment activity is conducted in accordance with Rule 26 of the Government Sector Employment Rules 2014 in relation to the employment of eligible persons. This role is targeted for Aboriginal and/or Torres Strait Islander people. This role is open to all applicants; however, Aboriginal and/or Torres Strait Islander are strongly encouraged to apply.

Job title: Operator Data Entry & Digitisation

Job grade/classification: Clerk General Scale: $68,060. Package includes base salary ($37,835 - $61,399) plus superannuation and leave loading.
Employment type: Temporary full time (for a period up to 12 months)
Location: The role will be based at the Western Sydney Record Centre in Kingswood but will also be required to work across other locations as directed.

About the Role


The Operator role provides assistance in all areas of operation by providing appropriate resources and services. The role may undertake a range of functions including tasks such as:

  • Capture data from physical and electronic records into databases and other tools in line with customer specifications.
  • Re-box files into new containers and list contents.
  • Track file and box contents through the use of barcode scanners or supply chain packages.
  • Prepare file for digitisation/imaging including removal of clips, folds, etc. and convert physical documents to electronic formats using high-speed & specialised imaging equipment.
  • Handle fragile and archival records in accordance with related policies and procedures.
  • Loading & unloading of pallets up to 16kgs per item.

Other duties may be undertaken as directed by the organisation as required.


To be successful in this role you will be able to:

  • Process items, efficiently and accurately to deliver output in accordance with service standards.
  • Prepare requested items for return to clients in accordance with service standards.
  • Comply with all policies, procedures and guidelines to provide efficient logistics support for storage and movement of records internally, at satellite repositories and offsite at client's premises.
  • Respond to enquiries from external and internal clients in accordance with service standards.
  • Ensure all enquiries, tasks and issues are accurately captured and authorized policies and procedures are followed.
  • Provide administrative services, respond to enquiries and complete a range of processing activities with accuracy and efficiency.
  • Develop and maintain knowledge, techniques and skills to deliver a quality service.

Essential requirements:

  • Attainment Working with Children Check within 6 months or upon request.
  • Attainment Current NSW (C) Class or equivalent Australian Drivers license within 6 months, upon request.
  • Good aptitude with use of computing platforms such as Windows and Microsoft Office.
  • Ability to attain an (LO) order Picker License within 6 months, upon request.
  • Physically able to lift and move boxes weighing up to 16kg. To use a ladder, trolley, wind mobile shelving and related basic materials handling equipment.

Agency overview


The NSW Department of Premier and Cabinet (DPC) is the lead central agency in the NSW Government.


We support the Premier and the Special Minister of State, the Cabinet, Ministers and agencies by coordinating policies and services across government. We lead policy development, provide innovative ideas and support Government plans and projects.

Working with us will give you a broad overview in areas such as public policy formulation, public administration and state administrative matters and an opportunity to be involved in a range of state-wide policies, issues and projects.

State Archives and Records Authority of NSW (SARA) is one of Australias pre-eminent Archives and Records Authorities, and has three primary business streams. The Collections Access and Engagement stream is the custodian and advocate for a vast collection of historical records and archives that has a financial value of almost $1 billion and dates back to the European settlement of Australia in 1788. The Government Recordkeeping stream assists public offices to meet their recordkeeping obligations under the State Records Act 1998 (the Act). The Commercial Operations stream, through its operation - Government Records Repository (GRR) - provides commercial records management services on a fee for service basis and is a vital source of revenue for SARAs operations.

How to Apply: Your application should include:

  1. An up-to-date resume of no more than five pages which clearly details your relevant skills and experience and includes the names and contact information for two referees.
  2. A covering letter 1-2 pages in length, this should include how your skills and experience meet the role's essential requirements as outlined in the role description.
  3. And responses to the 2 targeted questions (no more than 20 lines per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter.

Target Questions:

  1. Provide an example that demonstrates your ability to quickly pick up new systems, preferably database or business systems.
  2. Provide examples of where you have delivered excellent customer service to the general public and internal stakeholders whilst dealing with competing priorities.


Closing date: Monday, 03 August 2020 [11:59 PM]
Job notes:

  • A recruitment pool may be established to fill similar temporary or ongoing vacancies in the next 18 months.
  • Successful candidates may be required to undergo checks before appointment, for example criminal record, working with children and pre-employment medicals.
  • Availability of ongoing employment within this or similar roles may occur at a later date.
  • If you are speech or hearing impaired, have access requirements that require reasonable adjustment in the assessment process, or require access to information about this vacancy in a different format,

Help: Should you encounter any technical problems, please contact the I work for NSW helpdesk on 1800 562 679.

Our Commitment to Flexibility: At DPC we endeavour to make roles flexible. While this role is advertised as full time, we will consider requests to undertake the work on a flexible part-time o r job share basis.

Our Commitment to Diversity:
DPC is a White Ribbon accredited organisation and is committed to ensuring the sector reflects the NSW community it serves. Diverse workforces are more innovative, productive and increase the delivery of high-quality services. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTI+, people with disability, other diversity groups, and women.

27/07/2020 $0 Sydney 1 Administration & Office Support
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