Business Performance Analyst

Business Performance Analyst

  • New Ongoing Roles
  • Salary package up to $119,233, Gosford , Maitland & Lithgow locations
  • Exciting opportunity to support a range of upcoming business process improvements

As NSWs principal revenue management agency, Revenue NSW (RNSW) fairly administers State taxation and revenue for, and on behalf of, the people of NSW. Our revenue management helps to deliver government priorities for a fair, safe and prosperous NSW.

We have a fantastic opportunity to work in a high volume, diverse and fast paced environment where we work together to support our business systems to effectively collect state revenue.

We support flexible working practices with most staff working remotely during this time. We are open to working from any of these home locations: Gosford, Maitland and Lithgow.

As a Business Performance Analyst, you will provide reporting and analysis on performance needs to identify changes, solutions and recommendations that lead to better informed decision making and processes for business improvement.

You will analyse and document business requirements, develop reporting dashboards, and provide insight into performance, financial and risk compliance. You will also partner with stakeholders across the business to ensure effective communication is delivered to assist in making informed decisions.

To be successful in this role you will have:

  • Experience in supporting projects with reporting and testing
  • Strong attention to detail with the ability to analyse complex information

You must have the ability to put the customer at the heart of all you do, to support innovative performance solutions and work with a high performing team with a strong commitment to excellence in pursuit of delivering outcomes for the organisation.

How to apply: Pease submit a cover letter and up to date resume as relevant to the role. Please also include your work location preference : Maitland, Gosford or Lithgow on your cover letter.

Working at Department of Customer Service

The Department of Customer Service is a great place to work! Our values of accountability, trust, service and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Salary Grade 7/8, with the base salary for this role starting at 97,152 base plus superannuation


Closing Date: 2 August 2020 @10am

The Department of Customer Service is proud to be an EEO Employer who are fully focused on equality and believe deeply in diversity of all identities making us different and a true reflection of our NSW customers. As an inclusive workplace, we support various employee resource groups, practice flexible work and workplace adjustment.

If you do require an adjustment during the recruitment process, please notify us on your application form.

27/07/2020 $0 Newcastle, Maitland & Hunter 1 Consulting & Strategy
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