Working with the Senior Executive Officer, the Senior Education Officer will lead day-to-day operations of the Colleges Continuing Professional Development (CPD) program and provide mentoring, support and guidance to the team to ensure effective administration and management of CPD.
Your main responsibilities;
Preparing monthly and annual reports
Developing and leading continuous improvement to CPD processes and programs.
Ensuring accurate reporting for the MCNZ MoU
Working with the Senior Executive Officer to lead the development, implementation, administration and evaluation of new initiatives in CPD.
Supporting the implementation of policy and procedures for the administration of the Colleges CPD programs
Providing advice and reports to CPD committees and secretariat support where required
Assisting with the development of guidelines and processes for CPD communications
Liaising with the New Zealand office in relation to operational aspects of the CPD program
Advising, guiding and mentoring CPD unit staff
Coordinating and participating in staff training regarding CPD operations
Providing a high level of customer service to ensure Fellows are supported to complete their CPD
Providing support and guidance to CPD unit staff on complex cases and communications and where necessary, be a point of escalation for such.
Coordinating, leading and participating in project and development work in relation to CPD
The successful candidate will have;
Demonstrated experience in process improvement and quality assurance
Demonstrated experience managing projects
Demonstrated experience in data analysis in a process driven environment
Demonstrated experience developing and maintaining complex reports
High level MS Excel skills
Demonstrated Customer service and office experience
Highly developed written and oral communication skills
High level administrative and multi-tasking skills
Excellent organisation skills and attention to detail
Ability to work in a collaborative team environment
Ability to work flexibly and demonstrate initiative within a team environment
Ability to mentor and lead staff
Please submit your resume and cover letter by clicking "apply" by 5 January 2020
27/07/2020$0CBD, Inner West & Eastern Suburbs1 Administration & Office Support
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