Customer Service Consultant - Bendigo Vic

One of the largest Telcos in regional Australia., Assisting and Providing world class customer service., Making new friends!.

Are you looking for a new and exciting job opportunity, then look no more! This role is based in the CBD of Bendigo, Vic.

Southern Phone Company is one of the largest Telecommunication Companies in regional Australia for fixed line services, mobile and internet.

We have been operating since 2002, so that means we have over 18 years experience in providing  telecommunication services to our customers!

We are looking to expand our customer service family. Could this be something you are interested in

The positions we have available are on a rotating roster. This will allow you to have up to 5 shifts per week! There is also plenty of opportunities to pick up some extra shifts as well.

The customer service family are an inbound call centre so your main role will be to take inbound calls from our customers. Calls can range from billing enquiries, sim card activations to assisting our customers with setting up new equipment. Each call is always a different journey that you will never want to finish.


We want you because

  • You have a passion for customer service and providing world class service to customers.
  • You are able to explain things in detail and in an easy to follow manner.
  • Exceptional computer skills.
  • You're able to communicate and work in a team environment.
  • You can multi-task like no other.


Position must haves

  • Be available on a rotating roster across our operating hours, which will be 8am-8pm, 7 days per week including public holidays.
  • Customer Service experience
  • Be competent in working with multiple computer systems at once.
  • Able to get to and from work.


Amazing Benefits of working with us

  • You get to provide world class customer service to regional Australians.
  • Working in a fun and fast paced environment
  • Making new friends
  • Opportunities to further your career

We also provide training on the job so if you do not have call centre experience, do not worry!



Please submit your Resume and Cover letter through seek. 

27/07/2020 $0 Bendigo, Goldfields & Macedon Ranges 1 Sales
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