Enthusiastic team environment, Numerous positions and capacities available, Phone based, customer service role.
HomeCare+ is seeking to appoint multiple Client Administration Officers (CAOs) to join our expanding team, with opportunities available in casual, part-time and full-time capacities. Our CAOs work across a seven (7) day roster and are responsible for the day-to-day rostering of our community-based Support Workers. We require applicants who are passionate and dedicated to the provision of a quality responsive customer focused service.
We are looking for people with the ability to:
Successfully maintain client rosters by processing information in relation to shift coverage in a prompt and efficient manner
Work weekends, morning and evening shifts across the hours of 6am to 10pm on a flexible roster and be available to work at short notice if required
Work cooperatively and professionally in a team
To treat everyone in an equal manner
Perform efficiently in high pressured situations while being responsive to the needs of the clients
Display excellent negotiation, problem solving and decision-making skills
Demonstrate proficient computer skills including database entry.
Experience within a phone-based, customer service environment would be considered a strong advantage. A Certificate III in Individual Support or equivalent will be highly regarded.
HomeCare+ can offer access to extensive Salary Packaging options and a competitive pay rate.
The successful applicant will be required to have a DHS Working with Children Check and Disability Services Employment Screening or be willing to obtain the appropriate Employment Screenings as stipulated by DHS/NDIS requirements. The successful applicant will be an Australian Citizen or hold a current work visa.
HomeCare+ is an equal opportunity employer.
Applications should be forwarded by COB 4th July 2020
PQSA/HomeCare+ empowers and enables our clients to exercise choice and control, while ensuring appropriate safeguards are in place for workers to deliver high quality support in a safe environment.
27/07/2020$0Adelaide1 Administration & Office Support
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