Client Administration Officer

Enthusiastic team environment, Numerous positions and capacities available, Phone based, customer service role.

HomeCare+ is seeking to appoint multiple Client Administration Officers (CAOs) to join our expanding team, with opportunities available in casual, part-time and full-time capacities. Our CAOs work across a seven (7) day roster and are responsible for the day-to-day rostering of our community-based Support Workers. We require applicants who are passionate and dedicated to the provision of a quality responsive customer focused service.

We are looking for people with the ability to:

  • Successfully maintain client rosters by processing information in relation to shift coverage in a prompt and efficient manner
  • Work weekends, morning and evening shifts across the hours of 6am to 10pm on a flexible roster and be available to work at short notice if required
  • Work cooperatively and professionally in a team
  • To treat everyone in an equal manner
  • Perform efficiently in high pressured situations while being responsive to the needs of the clients
  • Display excellent negotiation, problem solving and decision-making skills
  • Demonstrate proficient computer skills including database entry.

Experience within a phone-based, customer service environment would be considered a strong advantage. A Certificate III in Individual Support or equivalent will be highly regarded.

HomeCare+ can offer access to extensive Salary Packaging options and a competitive pay rate.

The successful applicant will be required to have a DHS Working with Children Check and Disability Services Employment Screening or be willing to obtain the appropriate Employment Screenings as stipulated by DHS/NDIS requirements. The successful applicant will be an Australian Citizen or hold a current work visa.

HomeCare+ is an equal opportunity employer.

Applications should be forwarded by COB 4th July 2020

PQSA/HomeCare+ empowers and enables our clients to exercise choice and control, while ensuring appropriate safeguards are in place for workers to deliver high quality support in a safe environment.

27/07/2020 $0 Adelaide 1 Administration & Office Support
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