Customer Service

An Internationally recognised Logistics organisation are looking for a Customer Service Officer to join the team. The organisation has a high-performance team culture, and renowned for development and career progression.

The Position:

  • Answering inbound phone calls and emails from clients
  • High volume customer service and enquiries
  • First point of contact and greeting visitors
  • Assisting with generating and updating reports
  • Liaising with freight companies
  • Order entry and processing orders in SAP system
  • Managing data integrity and confidentiality
  • Communicating with the warehouse staff  

The Candidate:

  • Previous Customer Service experience/ Both inbound and outbound calls
  • Freight experience preferable
  • High attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Intermediate MS Excel and Outlook skills
  • Ability to work within a faced paced working environment
  • Prior Transport background would be ideal but not essential

The Benefits:

  • Monday to Friday 7am to 3pm 
  • On-going temporary assignment
  • Free on-site parking

Concept Recruitment Specialists strive to be a diverse and inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability.

27/07/2020 $0 Parramatta & Western Suburbs 1 Call Centre & Customer Service
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