Relationship Manager

Right at Home Southern NSW provides high-quality in-home care to the elderly, disabled and those requiring assistant in the home. Our mission is to improve the quality of life for those we serve and as such, we aim to provide the best care and support to them.


We look for solid time managers and smart workers who can offer high-quality services to our clients. We offer a generous hourly pay rate, flexible working conditions, a supportive team and the opportunity to grow with an exciting business with endless opportunities.


We know to be a great Relationship Manager it has to be more than a career choice, its a calling. We are seeking to recruit dedicated individuals who strive for best practice, are able to communicate well with people of all backgrounds and approaches every situation with care and compassion.


Our mission is to improve the quality of life for those we serve and as such, we aim to provide the best care and support to them.


We are seeking a dedicated Relationship Manager to join our team in Orange, who has demonstrated success in sales, has a passion for customer service excellence and a drive for growth.

You will be working alongside a high performing team, where you will be supported by dedicated administration and Managers - allowing you to effectively focus on & improve the clients's experience.


Responsibilities include but are not limited to:

  • Establishing, building and maintaining relationships with new and exisiting clients;
  • Pro-actively managing a large number of enquiries from multiple referral sources to increase conversion and revenue;
  • Performing our client intake process to ensure timely and efficient commencement of services;
  • Ensuring all administration is completed to a high standard and completed within allocated time frames;
  • Have the ability to analyse and resolve problems in a timely manner, work well with others and demonstrate leadership;
  • Working closely with internal and external stakeholders to prepare and complete service agreements, manage budgets and coordinate services;


The successful candidate will have the following:

  • Prior experience in sales, marketing, client engagement or customer service with a strong drive for growth and success;
  • High-level organisational skills and attention to detail;
  • Excellent presentation with strong written and verbal communication skills;
  • Ability to build meaningful relationships with a wide variety of people and a passion for providing high quality customer service;
  • Demonstrated problem-solving skills combined with a strong ability to prioritise tasks;
  • Demonstrated ability to work both autonomously and as part of a team;
  • Strong computer skills with preferred experience using MAC OS and MS Suite (or willing to learn);
  • Current Drivers Licence & National Police Check;
  • Knowledge of NDIS, Home Care Packages and/or other community, healthcare funded programs would be seen as advantageous.


Some travel may be included in the role.


27/07/2020 $0 Blue Mountains & Central West 1 Sales
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