Logistics and Customer Service Coordinator

Full time role with career progression opportunity, We have a young, vibrant and energetic team, Exciting and fast growing company.

Who are we

eStore Logistics is an exciting and fast growing third party logistics provider with four sites across Melbourne and Sydney where we service some of Australia's largest online retailers. We have a young, vibrant and energetic team that values free thinking and new ideas. Our business is growing super-fast and that's why we need your help.

What are we looking for

We are looking for a full-time Logistics and Customer Service Coordinator to join our operations team in Victoria.

Outstanding communication and interpersonal skills are a must. Your confidence and ability to prioritise tasks will allow you to maintain a strong customer service focus whilst supporting the day-to-day operation. We like team players. In fact, we love them. We also love go-getters that show initiative.

Ideally, you'll have experience with essential office tools, including Excel, Word, email and using Google. 

Office hours are typically 9am to 5pm and salary is negotiable based on experience. The successful applicant must be an Australian Citizen / Permanent
Resident and have their own transport and license.

What will you do

  • Handle operational customer queries and ad-hoc requests allocated to the Logistics and Customer Service Coordinator through our ticketing system.
  • Book and coordinate VIP order requests as raised by clients with our point-to-point courier providers, providing feedback to the operations team and the client.
  • Manage client freight enquiries as directed by management.
  • Coordinate client driven projects with the warehouse teams to deliver successful outcomes for all stakeholders.
  • Reporting to the DC Manager, you will perform other tasks as directed to ensure a positive customer service outcome for our clients and eStore Logistics.

How to Apply

Candidates who do not follow the above instructions will not be considered. Please note that applicants may be subject to pre-employment police and medical checks.

We can't wait to meet you!

27/07/2020 $0 Western Suburbs 1 Manufacturing, Transport & Logistics
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