Customer Service and Booking Support

RPM Freight  is a growing logistics company based in Padstow NSW . Rpm has an office in Sydney,Melbourne and shortly Brisbane and has been in operation for nearly 20 years. It is an Australian company.

We have an opening in our local and interstate department.The available customer service full time role has many varied tasks including phone work and booking of jobs into the system. The main things you would be doing include

  • identify and assess customer needs and go above and beyond to satisfy those needs
  • Providing phone and email support to our clients.

  • Booking new jobs  and helping clients track and trace their existing jobs

  • Liaising with RPM's various departments including warehouse, sales and accounts.

  • work with your team leader about your ideas to improve our service in satisfying our clients needs.

If this sounds like you

  • Great communication and computer skills
  • Strong ability to build client relationships
  • Proven ability to resolve day to day customer issues.
  • Love working in a vibrant team with many varied tasks

27/07/2020 $0 South West & M5 Corridor 1 Administration & Office Support
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