Operations Manager

We are working with a consumer-led fast-growth e-commerce start-up, based in Melbourne, Australia

We are looking for an Operations Manager whose role will focus on managing the e-commerce, logistics and project management activities related to their new warehouse. Additionally, this role will have the customer service team sit directly under them and will be responsible for the running of fulfillment, the back and tech stack integrations and inventory. 

As a growing business they need to fine tune their operational capabilities through the implementation of a new warehouse management system, reviewing their tech stack and improving their logistical and operational processes. 

As a person, the ideal candidate will bring a balance of experience across high growth ecommerce businesses, with technical understanding and experience implementing ELP and warehouse management systems. Attention to detail and structure, coupled with energy, passion and the ability to to work closely with the leadership team is important. . 

The successful candidate will not only be technically excellent, but also possess the experience to work with a board of directors, investors and advisors. 

Key accountabilities include:

  • Fulfillment, movement and management of inventory 
  • Warehouse manager reporting 
  • Managing the customer service team 
  • Backend systems integration 
  • Develop clear advertising strategies for the differentiation of acquisition, monetisation, engagement and retention
  • Implementation of ELP and warehouse management systems 



27/07/2020 $0 Melbourne 1 Manufacturing, Transport & Logistics
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