Bathurst Toyota & Volkswagen are part of the Peter Warren Group, one of Australia’s largest multi-franchise motor dealer groups. With over 1,700 employees throughout NSW and QLD, we are very focused on growing and developing a career path for all of our employees.
We are looking for a motivated and enthusiastic Spare Parts Interpreter, to work at our busy Bathurst branch.
The role will involve the following:
Liaise with customers to assist with Spare Parts and Accessories enquiries
Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts.
Use of online Manufacturer’s portal to locate and source parts.
Producing quotes for Panel Shops and Mechanical Workshops
Processing of Customer orders and/or quotes through the DMS system (TUNE)
Assist with stock checking and order processing
Working as part of a team to provide & maintain a high level standard of customer service
The successful candidate will need the following:
Experience working in a customer service environment, preferably in the automotive industry
Ability to work unsupervised. Exceptional interpersonal and customer service skills
Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook
Ability to work well under pressure
Candidates with Previous Spare Parts experience within an Automotive Brand will be highly regarded.
An attractive base salary with a realistic and transparent performance based commission is on offer to the successful candidate.
27/07/2020$0Blue Mountains & Central West1 Trades & Services
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