Online Learning Officer, Digital Learning

  • Maternity Leave Cover until September 2021
  • Full Time
  • Friendly Team

The Role

The primary purpose of our role will be to coordinate and administer the online Supervisor Professional Development Program (SPDP), including enrolment, moderation and coordination of facilitators. You will also drive the continued improvement of SPDPs processes and provide support for course participants.

Main duties will include;

  • Coordinate the registration, enrolment and day to day running of a number of online courses
  • Manage all enrolment and registration data using excel
  • Moderate the online courses to support and engage participants
  • Recruit, train and support a small pool of internal online moderators
  • Provide a high level of customer support for participants undertaking the online courses
  • Review and assess each course
  • Drive the continued improvement of the processes for SPDP to improve efficiency
  • Assist in completing basic technical tasks to support online programs

The successful candidate will have;

  • Minimum 3 years experience facilitating online communities, online courses, workshops or learning and development sessions, with demonstrated ability to effectively engage participants in an online environment
  • Demonstrated thorough and contemporary understanding of digital learning and digital technologies
  • Excellent interpersonal skills, including highly effective stakeholder management
  • Excellent written and verbal communication skills
  • Excellent organisational and planning skills
  • Commitment to a customer focused approach to all online development and customer interactions
  • Excellent excel and data management skills

No agencies please | The RACP is an equal opportunity employer

21/07/2020 $0 Sydney 1 Administration & Office Support
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