Operations Technical Lead

Make a Positive Difference to Road Safety, Ensure Excellence in Operational Delivery, Be an Integral Part of Continuous Improvement.

About you:

You are a natural people leader with experience in a similar medium-sized operation who has a high level of accuracy and attention to detail. You have a proven ability to strictly follow and comply with company policies and procedures and demonstrate excellent organisational and time management skills. You confidently perform well under pressure with drive and initiative to motivate people. You have a proven ability to live Sercos Values Trust, Care, Innovation and Pride. You can demonstrate excellence in stakeholder relationship management skills and have very strong planning and organisational skills. To be able to undertake comprehensive analysis of activities and to lead opportunities for leadership and optimisation.  

In return, you will receive ongoing support and mentoring from engaged and passionate leaders.  

Please note: A current Victorian Drivers Licence, satisfactory VicRoads Driver History Report, medical and police clearance are essential requirements of this role chosen applicants will need to successfully complete these prior to commencement.

About the Role:

Key responsibilities of this role include maximising service delivery, operational efficiency and mitigating operational risk, while meeting contractual obligations. Lead the learning and development and Occupational Health and Safety activities throughout Detection Services. Lead the implementation of risk, safety and compliance activities to optimise Detection Services service delivery. Implement continuous improvement activities and other initiatives as indicated.

About Us: We provide personal support to members of the community, to help them access a wide range of Government services, health insurance and public transport information, improve road safety and interpreter services. We provide an exceptional level of customer care across Australia and New Zealand to make a positive difference to peoples lives every day.

Sercos Traffic Camera Services (TCS) division operates Victoria`s mobile safety camera program, maintains fixed red light cameras and provides image verification services to the State of Victoria. We have over 250 dedicated staff working to help reduce Victoria`s Road Toll. We currently have a Full Time opportunity for a Coordinator-Fleet and Equipment to join our TCS team. This role involves supporting Victorias mobile safety camera program by managing a team of Technical Support Officer and Camera Technicians.

Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.

We are committed to diversity and we encourage people to apply from different backgrounds. By joining Serco you will have access to our Global Employee Networks SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and [email protected] (LBGTI+) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

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21/07/2020 $0 Northern Suburbs 1 CEO & General Management
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