Business Support Officer

The Organisation

At Baptist Care SA, we find ways to make people's lives better.

Baptist Care SA provides out of home care, disability care, youth education and employment, homelessness and therapeutic support services. We work tirelessly to help South Australians achieve their full potential. Baptist Care SA is committed to working with the States most disadvantaged, championing local issues and connecting with people to provide transition pathways from adversity to opportunity.

The Role

The Business Support Officer will assist the Client Engagement Team to quickly and accurately respond to client enquiries. Youll manage business systems effectively to ensure the professional management of client accounts.

 Duties will include

  • Triaging all incoming client enquiries and accurately obtain relevant enquiry information
  • Provide responsive and flexible business and administrative support
  • Effectively manage a high volume of competing priorities
  • Creating personalised systems that ensure data integrity and accuracy to record, analyse and report
  • Working closely with the finance department to prepare quotes
  • Responding to demands to provide effective business support that ensures compliance with legal and policy requirements.

 Our ideal candidate has

  • Experience completing administrative tasks in a fast paced working environment
  • Proficiency in Excel and the Microsoft Office suite
  • The ability to work autonomously to a deadline
  • Incredible interpersonal and written communication skills
  • Ability to deal with sensitive issues with empathy and maintain confidentiality at all times
  • Attention to detail and ability to audit client information efficiently and effectively.
  • Knowledge and experience in NDIS Desirable.
  • Knowledge and experience in the use of CRM and Salesforce Desirable.

Specific employment requirements

  • A valid full South Australia drivers licence (C Class)
  • A valid Department of Human Services Child-related Employment Screening check or Disability Employment Screening check
  • A valid National Police Check
  • Provide First Aid (min HLTAID003)
  • Safe Environments for Children and Young People

If you do not possess these requirements you must have a willingness to obtain.

Baptist Care SA is committed to the safety and protection of all children and vulnerable people and as such applicants will be considered in accordance with our safety practices and suitability

21/07/2020 $0 Adelaide 1 Administration & Office Support
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