Patient Coordinator - Casual

Patient Coordinator - Best St Dental

Have you worked in the beauty, real estate or travel industry and need a change

  • If you have amazing customer service skills, that's all that matters, we can teach you the rest.
  • Be a part of Waggas leading dental practice.
  • Most importantly, the work you do will genuinely change the lives of real people. You WILL make a difference.

If that excites you, then read on...

ABOUT THE ROLE

As a patient Coordinator Receptionist, you'll be responsible for the first and last impressions of every client and team member that is a part of Best St Dental.

You'll 'own the phone calls, bookings, and processing of payments to ensure everyone has a smooth and seamless experience.

As an enthusiastic customer service specialist, you understand the vital role relationships play in helping people reach their goals, so at every opportunity you'll strive to authentically connect with clients and team members of our practice.

Working with the Front Desk team, you'll happily help maintain a crystal clean environment for the health professional team and community members.

WHAT WE'RE LOOKING FOR

  • 2+ years of exceptional customer service experience, where exceeding peoples expectations is normal (the customer is not a number...being on the frontline is more than transactions, it's being that person who creates moments that lights up someone's day).
  • An obsession with details, remembering peoples names, and making everyone feel like somebody - you love keeping the environment clean, crisp and in order.
  • Exceptionally resourceful - if you don't have the answer you go out and find it.
  • A strong passion for all things related to health, happiness and longevity - you love life, have a healthy lifestyle, and enjoy learning about how to be at your best.
  • An uncanny ability to read people and have the capacity to respond in the best and most relevant way to serve them.
  • Resilient and have a growth mindset.
  • Loves variety. You'll be using all kinds of systems, apps and technologies - everything from new technology is exciting for you.
  • Can easily switch gears. You have the ability to prioritise and re-prioritise your work in a changing environment - you understand that things change as new information is made available. You don't mind managing multiple projects and have the ability to have a few balls up in the air at the same time.
  • Wants to be a part of a purpose-driven company. Best St Dental is an incredible place and has a focus intent on helping more people be at their best.
  • You pride yourself on self-accountability and achieving goals.
  • ABOUT BEST ST DENTAL

    For more than forty years, Best St Dental has been NSWs leading Dental Practice for the Wagga Wagga community.

    Quality has always been our focus over quantity, and we are constantly fine-tuning our service. We have packaged up something epic and are now in growth-mode.

    As a team, we are a group of inspired high-performers who fundamentally believe that everyone deserves the opportunity to live their best life. We empower people with the right support, guidance and direction to live life fully.

21/07/2020 $0 Wagga Wagga & Riverina 1 Administration & Office Support
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