Parts Interpreter

Family Owned and Operated Case IH Delaership, Provides exceptional Customer Service and ability to problem solve, Looking for enthusiastic & intuitive person with exceptional attention to detail.

Three Rivers Machinery is a family owned and operated Case IH Ag Machinery Dealership, located in Warren NSW. We strive to partner with our customers to ensure that effective and efficient solutions are provided to assist with the success of their businesses.

We are looking for another Parts Interpreter to join our team.The primary responsibilities of this position are to provide excellent service and technical parts support to our customers and our service team.  It is a varied role and will require an enthusiastic and intuitive person who has exceptional attention to detail.

The roles responsibilities and duties will include:

  • Interpret for our customers at the counter and over the phone 
  • Interpret for our service department
  • Provide advice regarding parts specifications
  • Source and order parts from numerous suppliers
  • Raise purchase orders, prepare quotes/estimates and debtor invoicing
  • Prepare orders for dispatch, picking and packing
  • Receipt in-shipments and deliver to proper inventory locations
  • Follow up on back orders and stock
  • Restock showroom as necessary
  • Efficiently communicate with customers on progress of part deliveries
  • Stocktaking
  • Administration tasks as required
  • Any other ad hoc duties as required 

The ideal candidate:

  • Customer service driven
  • Excellent communicator
  • Has a high degree of accuracy and attention to detail
  • Is proactive, punctual and reliable
  • Has a willingness to learn the role
  • Shows initiative and desire to continually build their knowledge base
  • Enjoys dealing with a wide array of people daily and maintains professionalism at all times
  • Maintains a neat and tidy appearance
  • Has the ability to work autonomously as well as part of a team
  • Has the ability to work under pressure and professionally at all times
  • Holds a current drivers licence

Desirable but not essential:

  • Mechanical knowledge of Agricultural and/or Construction parts or a willingness to learn
  • Working knowledge of the agricultural machinery industry
  • Understanding of computer based inventory control systems (Voyager/Gateway)
  • Experience as a parts interpreter or similar role in the agricultural or automotive industry
  • Forklift Licence

Extensive and ongoing skills training will be provided and an competitive remuneration package is on offer to the right applicant, commensurate with attitude and experience.

Three Rivers acknowledge that employing the right people is what makes a business succeed. We are passionate about our staff and ensure that we recruit and retain only the best. We invest in training programs across all areas of the business, to ensure that our customers have the best possible experience each and every time they deal with us.

Note: All applications will be held in the strictest of confidence

13/07/2020 $0 Dubbo & Central NSW 1 Trades & Services
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