UES International is an Australian family owned company established in 1904. We are a leading global designer, manufacturer and supplier of Seating, Industrial, Marine and Transportation Hardware and have been delivering business solutions to its clients for over a century.
With operations established Nationally and Overseas we now have an opportunity for a reliable Customer Service Representative within our Victoria Branch. This is a hands role that requires a proactive, reliable, energetic and intelligent individual.
Reporting to the Branch Manager this position will be responsible for providing support in the daily operations of a busy retail outlet, be customer focused and guarantee consistency in delivery of all services to account customers and retail sales customers. This position is best suited to a person with retail experience and has the desire to meet and interact with people.
Your Responsibilities and Duties include but are not limited to the following:
Generate sales by upselling and cross selling of UES products
Customer quoting and pricing
Sales enquiries over phone, email and walk in trade
Develop and maintain long term relationships with new and existing business
Communicate effectively with customers to understand their needs and offer a UES solution
Ensure timely and successful delivery of any solutions according to customer needs and objectives
Liaise between customers and internal sales team to promote excellent customer service
Preference will be given to applicants with the following key attributes
At least 3 years Industrial retail/sales experience
Sound computer skills with a knowledge of Microsoft suite of products
Administration, excellent time management skills
Ability to work under pressure
Experience in meeting KPIs
To be answered with application
1. Demonstrate how you have achieved growth in a previous sales role
2. Provide an example of how you have effectively resolved a customer grievance
You must be a Permanent Resident.
13/07/2020$0Bayside & South Eastern Suburbs1 Manufacturing, Transport & Logistics
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