Warranty Administrator

Ongoing training & Support - New dealership and facilities, 5 day working week - early finish fridays, large Bonuses and incentives - Secure full time permanent employment.

Norris Volkswagen is looking for an Experienced Warranty Administrator to work within our Volkswagen Service Department at Kedron on Brisbanes Northside.

Norris Motor Group has been in operation for over 30 years and today is one of Queenslands largest privately owned and operated Motor Dealer Groups.

We are currently on the lookout for a self-motivated professional who is proficient in all aspects of the Warranty Process.

The Warranty Administrator, who reports to the Service Manager, will be responsible for all paperwork regarding repairs under warrantable circumstances while also providing assistance to the Service Advisor's and workshop regarding best practice Warranty process.

The applicant must be able to meet the following attributes:

  • Detail oriented
  • Exceptional organisational and time management skills
  • Highly computer literate and a quick learner
  • Able to follow company and manufacturer policies and procedures
  • Efficient multi-tasking abilities
  • Courteous, patient, friendly, honest and a co-operative manner
  • Need to have the unrestricted right to work in Australia


Whilst not essential, applicants with Volkswagen warranty claims experience will be highly regarded.  The applicant must be able to deliver a high quality claiming process and handle reconciliations, re-submissions and out of warranty requests as required. Attention to detail and total reliability and honesty are mandatory.
You must also have the ability to work as a part of a team with a genuine desire to provide a high level of customer service to all stakeholders.

In return, we're offering a competitive remuneration package aligned with experience as well as working with a professional, supportive management and administration team.

Norris Motor Group is an equal opportunity employer

13/07/2020 $0 Brisbane 1 Trades & Services
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