Diversification & Autonomy within the Role, Company Motor Vehicle provided, Security with a Highly Regarded Global Brand.
Havwoods is a global premium Timber Flooring seeking an individual that is committed to and passionate about educating the industry on correct technical aspects and installation procedure.
Estimation and quantity take offs on plan, onsite for sales team to quote
Site inspections at at commencement of a project to check of any potential issues, re check measurements.
Liaise with contractors on site pre project commencement, competently oversee a team of installers on site to ensure the project is completed on time to the customers satisfaction
Dedicated resource to manage and resolve customer technical enquiries, warranty and defect claims in a timely manner with clear recommendations made with steps taken to rectify
Ability to determine technical enquiries, distinguish between defects and natural characteristics
Have the knowledge to instruct and train installers on non-negotiable pre installation requirements.
Attendance to project sites to inspect sub floor preparation and demonstrate correct laying practices.
Ability to write comprehensive and detailed diagnostic reports
Maintenance of technical data sheets compliant with Australia Standards
Conduct regular internal team training
Working week will be split 50/50 between in office attendance and travel to project sites via company work vehicle provided, ie Newcastle, Sydney, interstate travel will be necessary also at specific times.
Skills & Experience
5+ Year of hands on Installation/Technical flooring experience
ATFA Accredited prefered
Confident, strong and effective communication skills
Intermediate computer skills
Benefits & Rewards
Company Motor Vehicle provided
Remuneration to match qualifications and hands on experience
Autonomy with a mix of in office an on road while remaining accountable
The role will require autonomy, time management to remain committed to best in class technical customer support.
29/06/2020$0Newcastle, Maitland & Hunter1 Construction
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