Lead Receptionist

Be part of a friendly, successful Club, Waterside location, free parking and lunch!, Genuine career development opportunities.

About Us

We are seeking a dynamic, friendly person to be the Lead Receptionist at our award-winning destination, the Royal Motor Yacht Club. In our stunning Newport location on the Pittwater, we are striving to be known as the place to go on the Northern Beaches for boating, dining and events. Our members and guests receiving a professional first contact in person or over the phone is key in making this happen.


About the Role

The role is varied but the key responsibilities are to:

  • manage the reception area, welcome guests and direct enquiries
  • respond to queries on Club functions and activities
  • manage bookings and receive payments for events, merchandise and membership
  • invoice creation and daily reconciliation of Reception payments
  • manage the phone system, office supplies and maintenance of office equipment
  • administration support to membership, events, divisions and marketing teams
  • manage, develop and roster to budget the casual reception team members


About You

You are someone who loves to deliver a great experience to others. You are well-presented, super organised and thrive on managing your own workspace. You have:

  • outstanding customer service skills
  • a professional phone manner and proven written communication skills
  • strong computer literacy in Microsoft Office
  • excellent organisational and time management skills
  • the ability to effectively prioritise workload, forward plan and deliver under pressure
  • excellent problem-solving skills with an attention to detail and accuracy
  • a desire to learn and progress
  • a passion for continuous improvement
  • a one-team mentality

Experience in a busy reception/concierge role, administration qualifications and a passion of the boating industry would be highly regarded.


Important Info

This is a full-time, weekday position but occasional weekend or evening work may be required to assist in the delivery of new member evenings or on-water events.  

We are in a beautiful location, but you will need a car to reach us. When you do, parking is free on-site and you can breathe in the sea air while enjoying your daily free lunch.


How to Apply

If you are excited by the above and think you are our next Lead Receptionist, we would love to hear from you. Please email your CV to Karen Davis, our People Experience Manager,

Proof of right to work in Australia documentation will be requested of every applicant prior to offer of employment. No applicants will be considered via recruitment agencies at this time.

29/06/2020 $0 North Shore & Northern Beaches 1 Administration & Office Support
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