Internal Sales / Website Officer

Internal Sales / Website Officer

BongsMart

As an Internal Sales / Website Office, you will be responsible for managing new and existing clients sales requests, you will also be responsible for our online orders through our various websites and our social media presence.

You will be working closely with our existing sales and support teams and you will be reporting directly to our General Manager.

Duties / Responsibilities

 

  • Day-to-day management of the website and online store including content, SEO, inventory management 
  • Maintenance and optimisation of the website using website Content Management System and Google Analytics
  • Publish and monitoring of social media channels Instagram, Facebook, etc and moderate engagement with our online communities
  • Develop and implement digital advertising to maximise traffic, engagement and conversions including Facebook Ad Manager, Instagram, Google AdWords etc. in line with brand strategy
  • Implement marketing campaigns and communications with our database to inform customers of events, specials etc  to increase product or service sales in line with brand strategy
  • Providing product information to customers
  • Develop and execute sales promotions
  • Competitor monitoring and reporting
  • Ad-hoc Administrative tasks as required to support other team members
  • Processing of web orders and management of postal services and supplies
  • Occasional telephone duties and face-to-face customer service
  • Follow up on customer requests and queries through our multiple platforms Social Media, Website Chat, Email etc.

 

The key to your success will be that

  • You are self-driven and able to work autonomously
  • You are able to adapt to change and think on your feet
  • You have strong communication and influencing skills
  • You are able maintain and grow the business through existing accounts and new businesses
  • You have a hunger for sales success and a hunger for financial rewards
  • Ability to prioritize, manage and drive multiple projects all at once
  • Attention to detail, dependability, flexibility, and willingness to work in a fast-paced environment
  • Professional presentation at all times

 

Skills and qualifications

 

  • Previous sales or online sales background would be an advantage
  • Experience using WordPress, Web Commerce,
  • SEO knowledge and practices.
  • Intermediate use Microsoft Outlook, Word and Excel, with knowledge of PDF manipulation.
  • Excellent communication and writing skills; ability to compose informative newsletters & professional email responses
  • Excellent planning, organisational and analytical skills with attention to detail, ability to prioritise workload appropriately and has a strong aptitude for problem solving.
  • Demonstrated experience in fulfilling the role duties as outlined above
  • Implementing paid Social Media advertisements and maintaining proactive and prolific social media accounts
  • Mail chimp (or other email platform) experience
  • Experience with Google Analytics

 

Please email your resume to [email protected]

22/06/2020 $0 Brisbane 1 Sales
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