Customer Service - Internal Sales Administration

  • Caulfield Location
  • Unique European Product 
  • Attractive Salary Package 

With a reputation built on providing the best in European innovation, quality and design in door related products and delivering exceptional levels of customer service for over 38 years, this national organisation has grown to now be recognised as an industry leader within the Architectural and Design product sector.

With the introduction of a range of new products and the resulting substantial growth over the past 5 years, they are currently seeking to employ an Customer Service Internal Sales Administrator with a strong background in Customer Service and Sales. 

About the Role:

Dealing with high end architectural products, this role involves:

  • Dealing with Architects, Interior Designers and high-end builders and shop fitters
  • Handling incoming and outgoing sales enquires
  • Creating and processing of customers orders
  • Creating sales quotes
  • Keying of orders
  • Invoicing customers
  • Maintain and utilise a CRM database
  • Preparing brochures and relevant documentation for new and existing customers
  • Showroom sales
  • Strong Administration and customer service background.
  • Experience in working in a product related industry

Who will this role suit

A person who is looking for a role that is varied where no day is the same. A person who has a passion for sales and customer service and a strong administrative background.

To be successful you will possess the following skills and attributes

  • A proven track record in dealing with a product related consumable within the hardware, building or similar industries preferred 
  • Previous internal, external and phone sales experience
  • Have the ability to learn and adapt quickly to changes in product range
  • Identifying upsell items to offer customers
  • Have a solution selling ethos, being able to develop relations with clients and provide the right answers and solutions
  • Strong organisational and time management skills
  • The ability to build strong customer relationship
  • Excellent organisational skills and strong computer skills
  • A positive can do and enthusiastic approach to your job


In return for your efforts the company is offering:

  • Attractive salary package
  • Incentive bonuses scheme
  • Training programs that will help you develop your skills and knowledge
  • Working with sort after high-end unique European products  
  • Working with a fantastic team.

22/06/2020 $0 Bayside & South Eastern Suburbs 1 Call Centre & Customer Service
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