Kickass Sales and Customer Lovin' Representative

Fun and Energetic atmosphere, Ability to work autonomously and apart of a team, Work within the diverse and rapidly growing tattoo industry.

**Please do not apply without your required video**


Applications close Friday 3rd July however interviews will begin as they are received.


The Wolves Den is a well-established, exciting and fast-paced tattoo & laser tattoo removal company located in Melbournes southeast.

We're expanding fast and due to our growth, we're looking for a fantastic talent member to join our fun, energetic and committed team in Pakenham on a full-time basis to service a growing database of new and existing customers with sales and after service support. 

We run a Purpose and Values-driven business and are looking for the right high performing team member who is aligned with our culture.

As part of our team, you will have a unique opportunity to learn more about the tattoo business, to increase your own self-leadership skills, to contribute to the well-being of others and to work in an inspirational team culture.

The successful candidate will have excellent relationship building skills based on delivering a high level of customer service and account management. This position is suited to an individual with excellent communication skills, a strong record in phone sales & driven by KPI targets. The objective is to generate sales from lead enquiries, marketing campaigns and networking. 

The successful applicant will:

  • Be aligned with the business Purpose & Culture and Values

  • Have passion for the tattoo industry

  • Thrive working autonomously

  • Be driven by results and focused on outcomes

  • Be willing to be held accountable for the responsibilities of their roles

  • Be willing to continue to learn and develop their skills

  • Strong sales conversion skills

  • Develop innovative ideas and strategies in sales planning and forecasting.

  • Strong problem solving and analytical skills

  • Have a high attention to detail & high accuracy level

  • Have excellent phone & communication skills

  • Have advanced computer skills


The core Responsibilities & Outcomes for this role include:

  • Direct administrative support for Managing Directors, including appointment management

  • Consulting with customers and assisting with their tattoo ideas (both online and in person) and assisting the tattoo artists with sales, upsells and processing of bookings

  • Making outbound calls to warm leads

  • Convert leads to sales

  • Provide a high level of service to clients

  • Build and retain long term relationships

  • Engaging and responding with all customers enquiries

  • Counter & phone sales to walk in customers (both existing & new)

  • Help achieve store budgets for sales and gross profit

  • Problem solving and ability to provide solutions

  • Identifying new opportunities for sales growth & contributing to the Continuous Improvement philosophy of the business

  • Daily and continued follow ups as per company requirements.  

  • Assisting with day to day logistics of the business

  • Satisfactory understanding of a retail environment

  • Other activities that serve the team and business as required


We understand the value of dedicated employees and are committed to ensuring you receive all the necessary training required to allow you to grow within our dynamic organisation.

This is a fun and rewarding opportunity and our business rewards team members based on the value they provide. Therefore, we will discuss potential remuneration packages during our interview process. This way we ensure a fair value exchange is achieved based on what you could bring and the outcomes & expectations of the role.



If you think this role is for you, then we would love for you to apply by

  1. Shoot a quick video to introduce yourself and tell us why you want to join our wolfpack. (We are looking for personality not professional video production)

  2. Save your video on Dropbox, Google Drive or Youtube and send

  3. Email your application attention: Josh Davis Managing Director


Application MUST be sent via email

All applications MUST include both video link and resume or it will not be processed.


22/06/2020 $0 Gippsland 1 Sales
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