Client Services & Studio Admin

Who We Are
Pure Design Concepts is a creative startup based in the Gold Coast & Brisbane, recognised as the industry leader for innovating marketing Floor Plans. Founder, Aaron Burstow, identified a distinct lack of leadership and quality Floor Plans available to Real Estate professionals, prompting him to build a team of creatives to completely overhaul the way homes are measured and presented for marketing.

About the Role
PDC is currently seeking a superstar human to fill the full time position of Client Services.

We are looking for someone to: 

  • Provide dedicated support for all customer needs, giving a consistent service experience to wow our customers
  • Develop and maintain meaningful relationships inline with our values & the PDC motto of They dont care like we do
  • Deeply and passionately understand all products and services that PDC offers and how they help our customers
  • Manage the PDC Studio phone, emails & live chat
  • Organise Floor Plan bookings and manage internal team calendars
  • Provide quotes for bespoke projects
  • Assist in business development and sales
  • Assist in invoicing, accounts reconciliation & accounts receivable from initial enquiry right through to job delivery
  • Assist in the delivery of completed Floor Plans and manage change requests from clients
  • Assist Business Manager with other administrative tasks as required
  • Assist with the maintaining the integrity of the PDC brand on website and various touchpoints

You are the right fit if:

  • Youre a people person and a great communicator
  • You first seek to understand before being understood
  • Youre able to navigate challenging situations calmly and assertively communicate, whilst maintaining positive outcomes
  • Youre driven to accomplish great amounts of work, and care deeply about your performance
  • You take initiative when needed, ensuring your ideas turn into positive results
  • You set the bar high for yourself, committed to growth both personally and professionally
  • You take responsibility for your own success and shortfalls
  • Youre a team player, known for bringing out the best in those around you
  • You bring great energy, always finding a way to maintain poise even in high intensity situations

How to Apply:

  • E-mail us a personalised cover letter, including what you would like to contribute to Pure Design Concepts in this role
  • Include your CV with references 

22/06/2020 $0 Gold Coast 1 Administration & Office Support
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