Join a supporting and encouraging team, Long term career opportunity, Full training provided!.
Sunbather have been a market leader in the swimming pool industry for over forty-five years. Our business is about saving energy, heating pools, and providing a solution-based service to our customers. A national footprint of offices ensures a diverse, dynamic team of people, all passionate about our industry and workplace, with a key focus on innovations and constant improvements.
Our head office on the Mornington Peninsula is looking for a passionate Installation Scheduler to join our busy Scheduling Team.
This is a full-time, Monday to Friday, position within Sunbather.
We require an action driven team member to fulfill the following responsibilities:
Communicate effectively with Installers and all internal team members
Provide the customer with an exceptional experience
Maintain the brand of the organisation by ensuring all installations are scheduled with accuracy and precision
Liaising and coordinating with third party hire
Proactively communicate appointments with trade and retail clients
High level data entry, ensuring to document all communications accurately
Invoicing and stock allocation post-installations, including secure processing of balance payments
Troubleshooting of issues post-installation (training provided) and scheduling call backs as required
Prior experience within a Customer Service/Scheduling role
Capacity to learn technical processes (full training provided)
Effective listening and dispute resolution skills
Organised and mature minded
Consultative, decisive, clear with your instructions, and have a strong eye for detail
An ability to prioritise tasks and find a solution quickly
Ability to thrive under pressure
Passionate about producing work to high standard
Flexible and happy with a variety of tasks
We are a fast-paced office, so the ability to self-motivate and work autonomously is required.
We offer an encouraging and flexible working environment with a fun and social team. Within this role you will be strongly supported by the Scheduling Team and Senior Management to assist you in your development.
Please submit your cover letter and resume
Please note: Applications not correctly addressed will not progress further.
We look forward to hearing from you.
22/06/2020$0Mornington Peninsula & Bass Coast1 Administration & Office Support
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