George Laurens is a market leading Mercantile Agency providing Debt Collection, Litigation and Field Services throughout Australia and as a result of our continued growth a new role has been created and we now require the services of an additional collector to join our team.
As a Collections Officer you will be responsible for managing and maintaining a delinquent account portfolio.
Assist in maintaining a large loan portfolio;
Placing direct phone calls and E-mails to customers that are 120+ days past due;
Actioning of accounts in a timely and proficient manner to maximise recovery results;
Assess and understand customers financial situation to establish what Financial Hardship Assistance is required to provide the best solution to resolve debt;
Negotiating payment arrangements in line with business guidelines;
Complying with internal and external regulatory requirements at all times;
Ensuring that recovery targets are met both individually and as a team.
Do you possess the following skills and attributes.
proven accounts receivable experience;
assertive personality with strong negotiation skills;
excellent verbal and written communication skills;
self-motivated and strive for excellence; and
ability to work autonomously and as part of a close knit team.
This is a full time position Monday to Friday [Saturday's as required] with immediate start for the right person. A 3 month probation period applies.
We are offering:
Salary package between $45k - $55k
Ongoing training and support
Great workplace culture
applications closing Friday 12 June, 2020
16/06/2020$0Gold Coast1 Call Centre & Customer Service
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