Service advisor required for Honda, Skoda, Subaru, VW and Isuzu dealership in Mandurah, WA.
Our ideal team member will have had previous experience as an Automotive service advisor with strong customer focus, attention to detail and outstanding time management and organisational skills.
This is a permanent, full time position 07-30am till 5-00pm Monday to Friday or as operationally required.
Your daily duties will include but not limited to:
Meet and greet customers.
Facilitate service bookings both in person and over the phone.
Respond timeously to customers queries and requests ensuring customer satisfaction is maintained.
Update customers on vehicle progress throughout the day.
Accurately cost repair orders and provide customers with detailed explanation or work carried out on their vehicle and future service requirements.
Process warranty repairs as per manufacturers requirements.
To be considered for this role, the following skills and experience are essential.
A strong work ethic.
The ability to be able to work well as a team.
Computer literacy including email operations and telephone skills, knowledge of Era Power will be advantageous, however on the job training will be available.
Mandurah & Peel
Trades & Services