Caravan Parts Interpreter and Service Advisor

Fun Team Environment with a Family Owned Business, Work in an Industry you Love - Caravanning and Camping, Delivery exceptional customer service to a friendly customer base.

Jayco Mackay are seeking a multi-skilled and highly motivated person to join our team in a dual role as Parts Interpreter and Workshop Service Advisor. 

Both roles require a high level of customer service and to deliver this the successful applicant must have a practical ability and some knowledge of caravans and camper trailers.

Based in Bakers Creek at our modern facility, this role is crucial in maintaining our commitment to customers and delivering exceptional service. 

The main responsibilities will include:
    Retail counter sales.
    Managing stock.
    Ordering spare parts.
    Making workshop bookings
    Taking phone calls.
    Processing warranty claims.
    Creating invoices.
    Handing caravans back to customers and reporting on work completed.

The necessary skills that the successful applicant must possess are:
    High level of computing skills
    Friendly nature
    Excellent communication skills
    Ability to multi-task in a fast-paced environment
    Enthusiastic and willing to assist in all areas of the business
    The ability to draw on mechanical knowledge to assist customers with troubleshooting or technical queries

The ideal candidate will have relevant experience in parts interpreting or in a workshop environment. On the job training will be provided. 

We want someone who shares our passion for caravanning and camping and as a perk youll be encouraged to use our caravans on weekends and holidays to experience and enjoy the fun lifestyle.

This position is a permanent full-time role, Monday to Friday and will include some rostered Saturday mornings.

If you believe you have the right attributes and experience to be a valuable member of our team, we would love for you to apply for this position. 


16/06/2020 $0 Mackay & Coalfields 1 Trades & Services
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