Immediate Start Available, Monday to Friday 9am-6pm, Work in a friendly and supportive team environment, Diverse, exciting retail store.
Are you looking for a new exciting Job A company that you are not a number Are flexible and understanding to individual need Look no More. Alpha Catering Equipment is a family operated company, which has been serving the hospitality industry for the past 45 years in the Penrith area. We are looking for a person which has a positive attitude to support our sales team.
Deal directly with customers by telephone, electronically or face to face in the showroom
Respond promptly and record customer inquiries, comments and complaints
Set up new and manage current customers' accounts
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information to customers and staff
Follow up customer order, provide tracking details
Process orders, forms, applications and requests
Keep records of customer interactions and transactions
Assist packing showroom customer orders daily
Assist in pricing integrity in showroom & website
Organize workflow to meet customer timeframes
Prepare and distribute customer activity reports
Data entry and office administration tasks
General housekeeping duties via weekly roster
The ideal candidate will need:
Be a self-motivated individual who prides themselves on customer service excellence
Excellent verbal and written communication skills;
Attention to detail;
Able to work between the hours of 9am-5pm Monday to Friday
Ability to work autonomously and in a team environment
Strong computer skills
Flexible and positive attitude to working within a dynamic and constantly evolving work environment
Ability to handle high volume inbound calls
What's on Offer :
Positive and fun company culture.
Attractive hourly rate.
Hours Monday to Friday 9-5
The role has variety and challenge
16/06/2020$0Parramatta & Western Suburbs1 Call Centre & Customer Service
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