Customer Service / Scheduler

Join a Highly Motivated & Friendly Team, Renewable Energy is a strong and developing industry to become apart of., Work locally on the Northern Beaches - With Water Views.

Solarpro is seeking a vibrant individual with excellent customer service skills (preferably within the electrical or trades industry)

Solarpro is a well established and growing family business that operates out of Allambie Heights, Northern Beaches. We have been installing all types of solar technologies including, solar pool heating, solar hot water, solar home batteries and of course solar power panels since 2009. Solarpro is one of the oldest and most trusted solar companies on the Northern side of Sydney.


The role is in a fast paced environment so the applicant will need to adapt quickly. The successful candidate must have excellent customer service skills, impeccable attention to detail, initiative to problem solve, multi task, excellent time-management skills and a high level of verbal and written communication skills. Must be honest reliable and have a positive bubbly outlook.

Key Role Responsibilities included but not limited to:
Provide customer service to clients and customers via telephone
and email
Schedule daily installations into Simpro (Our Software System) and liaise with customers regularly
Entering, managing and updating all jobs in software system
Update Customers on job progress
Work varying programs and portals at any given time
Assistance with accounts payable / receivable
Monthly reporting procedures
After Sales Customer Service calls
General Office & Admin responsibilities

The Successful applicant must have:
Australian Permanent Residency
Local Knowledge of the Northern Beaches and surrounding areas
Outstanding Customer Service Skills
Background or knowledge of the construction industry or similar service industry
Planning and Scheduling experience
Polite and professional phone manner
Strong attention to details, exceptional computer skills, data entry
skills.
High level of time management skills with the ability to prioritize and multi-task
Ability to work independently and as part of a team.
Experience using Software Management Programs i.e.: Simpro
Enthusiastic, motivated and a team player.

 

16/06/2020 $0 North Shore & Northern Beaches 1 Administration & Office Support
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