Customer Service Officer - Transport

The Company

Freight Specialists is a national logistics organisation operating branches and networks throughout Australia for over 30 years. Our brand is synonymous with safety and quality of service and we look to recruit, develop and inspire our people to achieve their career potential by providing an environment that recognises and promotes excellence.

The Role

We are looking for an experienced and career focused individual looking for a terrific opportunity to develop into the transport and logistics industry joining our Customer Service team in Wetherill Park.

Duties & Responsibilities                      

  • Daily liaison with Customers and Australia wide depots
  • Provide support for both transport and warehouse admin functions.
  • Disciplined and results driven with accurate data entry required
  • Involvement in all aspects of Customer Service with strong adherence to process application including discrepancies, returns and general enquiries
  • Complete all tasks in a timely manner and have the ability to communicate effectively where results are not possible


  • Customer Service and Admin experience required.
  • Intermediate experience with Microsoft Office, with strong focus on Excel & Outlook
  • Translogix experience preferred.
  • Transport (Freight Forwarding) experience highly regarded but not essential.

Personal attributes

  • Must be enthusiastic and prepared to learn all aspects of the transport business in a customer focused environment.
  • Outgoing personality and ability to fit seamlessly with a friendly team.
  • Ability to build rapport with internal and external customers
  • Ability and willingness to learn process
  • Ability to multi task
  • Must have a positive attitude
  • Problem solving mindset
  • Strong ability to prioritise

Pre Employment

  • Criminal Background Check and Pre Employment Medical required for all successful applicants.

Career Path & Business Culture:

As Freight Specialists is a privately owned and National business with branches throughout Australia, you will also be working for a company that is flexible and fundamentally believes that great people will deliver great service and opportunities. This is a great entry opportunity and career pathway for the right into the transport and logistics industry.

16/06/2020 $0 Parramatta & Western Suburbs 1 Call Centre & Customer Service
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