Warehouse/Distribution Centre Manager

Full-time, Monday-Friday role (no night shifts, weekends or public holidays), South-East Melbourne location, Late July start (or earlier for the right candidate).

About the Role

The Cheesecake Shop is looking for a reliable Warehouse/Distribution Centre Manager to run the day-to-day operations of our Victorian distribution centre located in Chelsea Heights, VIC.

This role is responsible for coordinating the delivery of ingredients to our Victorian, Tasmanian, South Australian and Northern Territory franchisees. You will play a key role in the supply chain of a leading Australian brand.

You will be managing a tight-knit team of 3 staff (warehouse and office/admin) and will play a key role in overseeing, motivating and mentoring them. You will also have the opportunity to train and develop current and future staff who join your team. 

We are looking for a candidate who likes to take a hands-on approach to management, and some of your key responsibilities will involve: 

  • Managing stock inventory and warehouse flow to minimise the number of out-of-stock or out-of-date products
  • Conducting regular and ad-hoc stocktakes as well as maintaining a regular cycle count program
  • Manage the dispatch and receiving of orders and stock in a timely and efficient manner
  • Booking goods transport and liaising with transport companies to achieve effective and efficient cost and service outcomes 
  • Monitor order picking and packing to ensure that orders go out correctly, on-time, in-full and damage free

  • Monitor and address customer complaints, ensuring that all instances of wrong orders or damage to goods are investigated and addressed appropriately to prevent recurrence
  • Monitor and maintain adherence to WHS and HACCP standards
  • Maintain items records, document necessary information and utilise reports to provide accurate warehouse status for management as needed
  • Perform additional tasks for the General Manager as required

Leave the night shifts behind and get your weekends back! This full-time role will be day shifts only, Monday to Friday from 7:00AM to 3:30PM. Free off-street parking is provided.

About the Company

The Cheesecake Shop is a leading franchise business, and a household name through Australia and New Zealand, known for our high standards in product quality and customer service (as well as our cheesecakes!). You will be joining a strong, well-seasoned team that is proud of its achievements, supports each other, and strives to help our franchisees do better.

Our franchisees are primarily family-run businesses who play an active role in their local communities. We pride ourselves in being able to help Australians celebrate their happiest and most special occasions safely with their loved ones.

The Ideal Candidate

We are looking for an energetic and professional manager to lead our Victorian supply and distribution team. You will be a strong, hands-on leader who likes to take proactive action to resolve customer issues with an aptitude for process improvement.

Some of the skills and experience you may have will include: 

  • 3-5 years previous experience in a similar warehousing management role
  • Experience managing busy, fast-paced operations with an ability to think and act under pressure
  • Strong written and verbal communication skills 
  • Strong relationship management skills with a professional and communicative approach
  • Computer literate and strong numeracy skills
  • Strong attention to detail
  • Current forklift license 
  • Certificate in Warehousing, Logistics, Management or equivalent will be highly regarded
  • Experience using Attache will be highly regarded

If this sounds like the perfect role for you, please apply now through Seek by submitting your resume and cover letter.

16/06/2020 $0 Bayside & South Eastern Suburbs 1 Manufacturing, Transport & Logistics
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