Senior Service Designer - contract

Opportunity to lead a high performing HCD team, Working on project that will impact millions of customers, Ideal experience creating customer journey maps & service blueprints.

We are currently working with a highly respected client to find a Senior/Lead Service Designer for an initial 3 month contract to work on a project of high impact.

You will be responsible for shaping & executing the Human Centred Design (HCD) approach to generate solutions that meet both the business requirements and customer needs. You will have good research capability as well as strong skills creating customer journey maps and service blueprints. 

Currently shortlisting for this role with interviews to commence ASAP, so please get in touch via the links below or you can reach me on my email to set up a confidential chat - [email protected] 

Requirements
  • Previous experience as a Senior/Lead Service Designer
  • Have the ability to shape the approach and implement HCD processes
  • Be confident in challenging exec teams with the ability to influence key decision makers
  • Be able to create customer journey maps and service blueprints to articulate and simplify complex information
  • Preferred experience leading and mentoring a team
If you are interested and have the appropriate skillset, please CLICK APPLY and send your resume and portfolio via the links. 

16/06/2020 $0 CBD, Inner West & Eastern Suburbs 1 Design & Architecture
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