Are you ready to be part of the highly successful and dynamic team at Mas National, a leading Australian Apprenticeship Support Network Provider
Mas National commenced operations on 1 May 1998. Mas National is contracted by the Department of Education, Skills and Employment to deliver Australian Apprenticeship Support Network (AASN) services in Queensland, Victoria, South Australia and Tasmania, providing quality support services for apprentices, employers and other stakeholders.
In Queensland, Mas work in collaboration with MRAEL Limited to deliver AASN services. MRAEL is recognised in Queensland as one of the largest and most experienced education, training and employment providers with 35 years experience and knowledge.
If you thrive working in an office with highly skilled administrators continue reading.
About the role
This position would particularly suit you if you have a background in an AASN, a Training Organisation, the VET sector or similar. It requires a highly detailed approach to bringing government compliance obligations to life through processing and assessing client files.
You will be responsible for:
Assessing and processing Training Contracts and Claims
Assessing and processing Trade Support Loans
Customer service internal and external
Handling enquiries from incoming calls and emails
Handling and actioning interstate forms and paperwork
Interpreting and adhering to the program guidelines
Ability to prioritise and time manage effectively to successfully achieve results
Ability to work in a team environment and be receptive to change
Capacity to meet targets and KPIs
Excellent phone manner
High level of computer literacy across a range of devices and programs
Possess a keen eye for detail and a high level of accuracy
If successful for an interview you may be asked to complete administration testing.
Applicants must be eligible to work in Australia. A current National Police Check and Working With Children Blue Card will be required and can be arranged for the suitable applicant.
16/06/2020$0Mackay & Coalfields1 Administration & Office Support
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